Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

DAMARITS RICO

Los Angeles

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Warehouse Customer Service Representative Lead

Apex Logistics
03.2024 - Current
  • Check divers in/ match driver info.
  • Check ABI for customs clearances.
  • Print DOs.
  • Prepares orders (documents).
  • Load trucks.
  • Inspect outgoing shipments to verify accuracy and prevent errors.
  • Scan cargo.
  • Update Smart Sheet (inbound/ outbound).
  • Notify customer when cargo is ready.
  • Send damage reports.
  • Create labels for ocean shipments.
  • Inventory.
  • Smart Cargo.
  • WMS
  • X-control
  • Trained new Customer Service Representatives on warehouse procedures and best practices.
  • Arrange pick ups for export team
  • Need to go through the list of tasks and ensure they are being done timely especially misc tasks. Also jumping in to do tasks the assigned CS is loading a truck. Making sure all emails are being responded to. (CHECKING SS OUTBOUND DAILY, MISC BILLING, YMS, INBOUND)

CS (Temp)

Apex Logistics
07.2022 - Current
  • Check drivers in/ match driver info.
  • Check ABI for customs clearances.
  • Print DOs.
  • Prepares orders (documents).
  • Load trucks.
  • Inspect outgoing shipments to verify accuracy and prevent errors.
  • Scan cargo.
  • Update Smart Sheet (inbound/ outbound).
  • Notify customer when cargo is ready.
  • Trained new workers.
  • Send damage reports.
  • Create labels for ocean shipments.
  • Inventory.

Driver

Lyft
01.2020 - 05.2022
  • Drive customers to their destination safely.
  • Drive customers to destination in a safe and timely manner.
  • Keeping a clean driving space to make the customers feel more comfortable.
  • Establish and maintain a professional working environment.

Education

CECYTE Colegio de Estudios Cientificos y Tecnologicos del Estado de Aguascalientes
06.2017

High School - undefined

Warren High School
01.2015

Skills

  • Excellent customer service skills
  • Ability to work alone or in a team setting to multi-task
  • Communication
  • Organization
  • Customer service
  • Good attendance
  • Great attitude
  • Bilingual (English/Spanish)

Languages

Spanish
Native or Bilingual

Timeline

Warehouse Customer Service Representative Lead

Apex Logistics
03.2024 - Current

CS (Temp)

Apex Logistics
07.2022 - Current

Driver

Lyft
01.2020 - 05.2022

High School - undefined

Warren High School

CECYTE Colegio de Estudios Cientificos y Tecnologicos del Estado de Aguascalientes

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DAMARITS RICO