Damaris Moran
Chino
Summary
Operations professional with strong background in managing complex projects and driving operational excellence. Known for collaborative approach and commitment to delivering high-quality results. Dependable and adaptable, consistently meeting changing demands of business. Proven skills in strategic planning and team leadership.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Project Coordinator/Project Manager
AltaMed Health Services Corporation
12.2021 - Current
- Synchronized all operations involved in the successful completion of projects within the department, maintaining project plans, calendars, dashboards, and metrics while assisting with the budget and staying updated on applicable legal regulations.
- Coordinated the $30 million Health Resources and Services Administration American Rescue Plan Act Grant, ensuring multiple departments appropriately charged labor hours to their respective 71 initiatives and spent down funds.
- Coordinated the organization’s 2015 Bond Refinancing Project, collaborating with internal legal counsel, outside legal counsel, and trustees like Bank of America to facilitate timely submission of all required documents.
- Led project management for Workday System Implementation and Enhancement in Finance Department, overseeing deployment of enterprise management cloud application.
- Assist with the preparation of Board Investment Meetings; attend the AltaMed Board of Directors, AltaMed Chief Financial Officer, and Assistant Chief Financial Officer meetings. Duties support the Senior Vice President and Assistant Chief Financial Officer with managing calendars appointments, creating data driven presentations, position workflows.
Administrative Assistant
AltaMed Health Services
05.2019 - 11.2022
- Support department meetings to meet end of year organizational goals by creating successful strategies to improve provider recruitment, incentive programs, performance transparency, review all-provider meeting notes, medical leadership training, etc.
- Liaised to understand and interpret business strategies, manage process models, and design technical solutions for 10 clinics in LA Region, supporting 24/4+ employees and 2 additional leaders during interim month.
- Supported key leaders during the COVID-19 pandemic by providing financial assistance and managing staff transfers between clinics for compliance.
- Serve as the liaison to understanding and interpreting business strategies, managing process models, and designing technical solutions for 10 clinics in the LA Region; 24/4+ employees (support in addition to an added 2 additional leaders for an interim month period).
- Support key leaders in COVID-19 pandemic; financial support, when the Workday software implementation, mandatory staff transfers between clinics to stay in compliance.
- Negotiated favorable terms and compensation for independent contracted providers and vendors in Los Angeles and Orange County Regions, producing and executing legal contract agreements to reduce costs.
- Reduces and mitigates contract rates to make decisions by considering impact and consequences involving quality measure performance, patient experience, and financial operations.
- Report biweekly staffing updates to be presented at the Executive Governance Leadership Committee; report consists of division workspaces, open positions, leaves of absence and employee data quality.
Administrative Assistant
AltaMed Medical and Dental Group, First Street Clinic
01.2018 - 05.2019
- Supported clinic manager, medical director, and dental director in administrative duties and facilitated direct report support.
- Supported Clinic Manager and Medical Director and Dental Director in all administrative duties and providing their direct report support.
- Manage AltaMed Gives Committee; support efforts by establishing established policies and procedures to ensure the site was in compliance with Joint Commission standards, State and Federal regulations.
- Coordinated AltaMed Gives Drive, Pasta Drive, Blanket Drive, and additional initiatives to enhance community engagement.
- Facilitated diabetes group visits and teen clinic sessions to provide education and support.
- Acted as an ambassador for AltaMed Gives Committee; advocated and volunteered in after-hours activities for underserved community, led annual fundraising launch, and assisted staff with patient support requests beyond traditional care.
- Contribute as an ambassador to the AltaMed Gives Committee. Advocate and volunteer in after-hours activities to help the underserved community and homeless population, lead annual fundraising launch, and provide support on a site level for staff who need assistance submitting requests to help patients in financial, physical, or medical needs that go beyond patient care.
Patient Care Coordinator
Kaiser, M.D. & D.O.
10.2015 - 01.2017
- Coordinated tasks for three front office employees, ensuring efficient workflow.
- Submitted insurance requests and tracked prior authorizations with insurance companies and other agencies; Submitted appropriate documents/ CPT codes in a timely manner and managed monthly budget by tracking costs for office visits radiology exams.
- Submitted insurance requests and tracked prior authorizations with insurance companies and other agencies.
- Coordinated scheduling of radiology exams for patient treatment plans scheduling for radiation treatment planning.
- Managed daily operations for the site.
- Supported three front office employees and delegated appropriate duties.
Administrative Assistant
University of California, Los Angeles Department of Medicine
06.2013 - 05.2015
- Managed front office: register patients, copy, print/fax, insurance verification for multiple health plans, charts review, patient registration.
- Managed front office operations, including patient registration, insurance verification for multiple health plans, and document management.
- Improved appointment scheduling to meet capacity and reduce no-show targets to maximize access.
- Coordinated admissions to north hospitals, including pre-patient tests and insurance clearance.
- Balanced and disposed of cash and checks.
- Coordinated patient admissions to north hospitals, ensuring completion of pre-patient tests and insurance clearance.
- Streamlined workflows in financial screening and procedure scheduling to enhance service delivery.
- Balanced and disposed cash and checks.
Administrative Assistant
TEACH Education Foundation
08.2010 - 08.2013
- Provided administrative support to the Office of the Grants Senior Executive.
- Administrative responsibilities included: scheduled staff meetings, maintained event calendar for multiple programs, arranged travel (i.e., reservations, accommodations, per diem requests, and expense receipts for program staff.
- Supported and managed the Chief Clerk and Receptionist.
- Maintained campus procedural records by following policies and procedures in place to be in compliance with the U.S. Department of Education.
- Reported and filed documents of Requests for Approval (RFA) and Requests for Expenditures (RFE) which were used to justify expenses during program executions.
- Developed data for RFAs and RFEs and maintained electronic financial statements of program expenditures.
- Developed Student ID files based on instructions while adhering to standards for correspondence and compliance.
- Created Student ID files and established standards for correspondence, compliance, timeliness, and accounting.
Education
Project Management -
California State University, Los Angeles
05-2003
Master of Science - Healthcare Administration
Grand Canyon University
02-2021
Bachelor of Arts - Criminal Justice
California State University, Los Angeles
08-2010
Skills
- Bilingual communication
- Healthcare operations management
- Data analysis and reporting
- Project management
- Effective communication skills
- Meeting facilitation skills
- Stakeholder communication
- Superior organization and task management skills to facilitate a high level of detail management and multitasking
- Strong meeting facilitation, presentation and interpersonal skills
- Project scheduling
- Resource allocation
- Healthcare project management
Certification
- PMP - Project Management Professional
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Project Coordinator/Project Manager
AltaMed Health Services Corporation
12.2021 - Current
Administrative Assistant
AltaMed Health Services
05.2019 - 11.2022
Administrative Assistant
AltaMed Medical and Dental Group, First Street Clinic
01.2018 - 05.2019
Patient Care Coordinator
Kaiser, M.D. & D.O.
10.2015 - 01.2017
Administrative Assistant
University of California, Los Angeles Department of Medicine
06.2013 - 05.2015
Administrative Assistant
TEACH Education Foundation
08.2010 - 08.2013
Bachelor of Arts - Criminal Justice
California State University, Los Angeles
Master of Science - Healthcare Administration
Grand Canyon University
Project Management -
California State University, Los Angeles