Damaris Lopez
Fontana
Overview
8
8
years of professional experience
Work History
Food Prep
Disneyland Resort
07.2025 - Current
- Streamlined food prep processes for greater productivity while maintaining high standards of quality control across all ingredients used in pizza-making operations.
- Contributed to team effort, assisting with food prep tasks during off-peak hours to support kitchen staff.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Streamlined food prep processes, increasing overall kitchen productivity.
Shift Supervisor
Starbucks
11.2021 - Current
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Resolved customer complaints swiftly, enhancing overall dining experience and loyalty.
- Monitored cash handling procedures to ensure accuracy in transactions and deposits.
- Helped store management meet standards of service and quality in daily operations.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Shift Supervisor
Chipotle Restaurant
08.2017 - 11.2021
- Assisted team members in executing daily operational tasks to ensure smooth workflow.
- Monitored compliance with safety protocols to maintain a secure work environment.
- Learned inventory management systems to support stock organization and replenishment.
- Collaborated with staff to enhance efficiency in task completion during shifts.
- Engaged with customers to address inquiries and improve service quality.
- Supported training initiatives for new employees on core responsibilities and procedures.
- Contributed to maintaining cleanliness and orderliness of work areas for optimal productivity.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Education
Kaiser High School
Fontana, CA05.2016
Timeline
Food Prep
Disneyland Resort
07.2025 - Current
Shift Supervisor
Starbucks
11.2021 - Current
Shift Supervisor
Chipotle Restaurant
08.2017 - 11.2021
Kaiser High School