Damanpreet Singh
Calgary,AB
Summary
Highly skilled in troubleshooting, programming, testing and product designing. A commitment to learn, a willingness to seek information, and independent work habits have served to produce well-defined research. Reputation as a "quiet achiever" reflects capacity to pursue business objectives, maintain focus, and collaborate with others to meet a common goal. Possess spirited optimism, self-discipline, and a work ethic that transcends the nine-to-five boundaries.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor
Tim Hortons
2022.09 - Current
- Assisting the Manager in overseeing daily operations at the restaurant
- supervising staff members
- Ensuring quality customer service and satisfaction
- Handling customer complaints and resolving issues
- Monitoring and maintaining food safety standards
- Conducting performance evaluations for employees
- Collaborating with the Manager to achieve sales goals and targets
Supervisor
Starbucks
2022.10 - 2023.04
- Overseeing daily operations and ensuring smooth functioning of the store
- Training and supervising baristas to deliver excellent customer service
- Creating work schedules and ensuring proper staffing levels
- Handling customer inquiries, complaints, and resolving issues
- maintaining Starbucks standards and policies
- Conducting performance evaluations and providing feedback to team members
- Collaborating with the store manager to achieve sales targets and goals
- Ensuring food safety and cleanliness standards are met
Education
Master's degree - Human Resource Management
Sheridan College
02.2024
Skills
- Effective communication
- Microsoft word/excel
- Problem solving
- Empathy and Patience
- Adaptability
- Time management
- Organizational Skills
Languages
English
Native or Bilingual
Certification
- Forklift Licence
- WHMIS Certification
- CPR Certification
- Food & beverage
- Cleaning & ground maintenance
- Smart Serve
Timeline
Supervisor
Starbucks
2022.10 - 2023.04
Supervisor
Tim Hortons
2022.09 - Current
Master's degree - Human Resource Management
Sheridan College