Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Damanpreet Sahni

Crossing, Martindale,AB

Overview

6
6
years of professional experience

Work History

Fast food attendant cum Cashier

Wok box Restaurant
09.2022 - Current
  • Collect payments whether in cash or credits
  • Issue receipts, refunds, change or tickets
  • Redeem stamps and coupons
  • Resolve customer complaints, guide them and provide relevant information
  • Look through food orders slips to determine which food items have been ordered
  • Address customers complaints or concerns
  • Ensure food quality and quality control

Sr. Account Manager

Incinque Bussiness Solutions
04.2021 - 07.2022
  • Business-to-Business (B2B) | Performed Customer Service | Increased Sales | Online Lead Generation | Inside sales | Business Development | Client Engagement | Team Management | Data Mining

Telesales Executive

AJICT
06.2020 - 05.2022
  • (B2B), Lead Generation, Email Marketing | Cold Calling | Data Mining | Inside Sales | Client Management | Generate leads | Closure of Leads | Cross-selling or upselling | Explained product prices and packages | Attained sales targets on monthly basis |
  • Resolved conflicts and negotiated mutually beneficial agreements between parties

Administrative Assistant , Receptionist

E-SCHOOL
11.2020 - 03.2021
  • Multitasking| Adaptability |Direct phone calls |Organize and schedule appointments | Following-up on status of appointments | Creating PowerPoint presentations | Processed invoices and expenses using QuickBooks

Business Analyst

New Sparks Technology
03.2019 - 09.2019
  • Modeling Techniques and Methods |SDLC | Cost Estimation |Negotiation | Reasearch & Analysis |Time Management |Customer Queries | Time Management | Planning & Monitoring |Requirement Management

Technical Associate Support

Tech Mahindra
03.2017 - 03.2019
  • Maintain & Create a Database | Post Deployment support to clients | Error Analysis | | Workaround Development | Coordination with direct Clients | Troubleshooting | RCA | Incident Management | Diagnose & provide solutions to resolve production issues | Procedure as per SOP | Daily Reports | Managed over 50 customer calls per day |

Education

MCA - Master of Computer Application

Chandigarh University
Chandigarh, India
04.2015

BCA -

GNIMT
Chandigarh, India
07.2013

Skills

  • Excellent skills in oral and written English communication
  • Extensive Microsoft Office, Word, Outlook, and Excel knowledge
  • Strong decision-making ability
  • Exceptional organizational and interpersonal skills
  • Good computer skills
  • Team Building/ Working in groups
  • Can perform opening and closing procedure ensuring all tasks were completed accurately

Additional Information

  • ATOS ,SQL Developer, Trello, Zoominfo, Salesforce, Hubspot Microsoft Dynamics CRM
  • Awards , Awarded with thank you award for being punctual and hardworking at Tech Mahindra.
  • Certified in Manual and Selenium Testing from bebo. Worked as Event Coordinator at Badminton League 2013-2015 in college.
  • Event coordinator in FHI volunteer

Timeline

Fast food attendant cum Cashier

Wok box Restaurant
09.2022 - Current

Sr. Account Manager

Incinque Bussiness Solutions
04.2021 - 07.2022

Administrative Assistant , Receptionist

E-SCHOOL
11.2020 - 03.2021

Telesales Executive

AJICT
06.2020 - 05.2022

Business Analyst

New Sparks Technology
03.2019 - 09.2019

Technical Associate Support

Tech Mahindra
03.2017 - 03.2019

MCA - Master of Computer Application

Chandigarh University

BCA -

GNIMT

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Damanpreet Sahni