Damanpreet Kaur
Brampton,Canada
Summary
Detail-oriented Administrative Coordinator with a proven track record of optimizing workflows and enhancing operational efficiency in fast-paced environments. Strong organizational skills and exceptional communication abilities contribute to effective team support and increased productivity. Skilled in identifying process improvements and implementing solutions that streamline operations, ensuring seamless project execution. Committed to fostering a collaborative work atmosphere that drives success and achieves organizational goals.
Overview
7
7
years of professional experience
Work History
Retail Store Supervisor
MacEwen Petroleum
05.2024 - Current
- Compiled comprehensive sales reports to identify trends and optimize merchandising strategies, resulting in a 15% increase in sales over three months.
- Resolved customer complaints effectively by implementing proactive solutions, leading to a higher customer satisfaction score.
- Administered accurate inventory management practices, reducing stock discrepancies by 20%.
- Trained new staff on operational procedures and system usage, improving onboarding efficiency.
On-site Account Specialist
Magna Karmax (Staffing)
11.2023 - 04.2024
- Managed scheduling for over 100 employees daily, streamlining dispatch processes and reducing absenteeism by 10%.
- Developed and maintained effective working relationships with clients and candidates, enhancing retention rates by ensuring timely updates and communications.
- Coordinated health and safety training sessions, effectively conveying critical information to all new hires and increasing compliance adherence.
- Executed efficient tracking and attendance management, significantly improving operational responses to workforce needs.
Warehouse Production Worker
Conair Consumer Products
05.2023 - 10.2023
- Successfully processed and prepared over 500 shipments weekly, minimizing shipping errors and improving delivery timelines.
- Conducted quality control inspections on incoming merchandise, ensuring compliance with company standards and reducing return rates by 15%.
- Utilized RF scanners for inventory management, enhancing product traceability and organizational accuracy.
- Diligently maintained a clean workspace, aligning with OSHA standards to promote safety and efficiency.
Junior Marketing/Administrative Assistant
RecoChem Inc
07.2022 - 04.2023
- Assisted in the planning and execution of marketing campaigns, contributing to a 20% growth in online engagement through strategic social media management.
- Developed and maintained comprehensive databases for customer tracking, enhancing lead follow-ups by 30%.
- Supported administrative tasks through effective document management systems, improving retrieval efficiency for the marketing team.
- Contributed to market research efforts, delivering insightful analysis that guided brand development initiatives.
Office Administrator/Receptionist
King Realty
03.2020 - 12.2021
- Orchestrated office operations that improved workflow efficiency by 25%, ensuring timely communication and processing of information.
- Streamlined administrative processes by implementing a robust filing system that enhanced documentation management.
- Managed daily inquiries and complaints through multiple channels, ensuring high levels of customer satisfaction and service quality.
- Oversaw the training and performance management of administrative staff, ensuring alignment with office policies and procedures.
Customer Service Representative
Lowes Home Improvment
01.2019 - 03.2020
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume calls while maintaining exceptional service quality and responsiveness.
- Collaborated with team members to streamline processes, improving overall efficiency in service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Processed customer transactions efficiently using point-of-sale systems.
Education
Post Graduate Diploma - Office Administration (Executive)
Sheridan College Institute of Technology and Advanced Learning
Brampton, ON06.2019
Post Graduate Diploma - Office Administration (General)
St. Clair College of Applied Arts and Technology
Windsor, ON08.2017
Skills
- Administrative Coordination
- Organizational Abilities
- Report Writing
- Data Management
- Teamwork
- Inventory Management
- Communication Skills
- Customer Service
- Technical Proficiency in Microsoft Office Suite
Timeline
Retail Store Supervisor
MacEwen Petroleum
05.2024 - Current
On-site Account Specialist
Magna Karmax (Staffing)
11.2023 - 04.2024
Warehouse Production Worker
Conair Consumer Products
05.2023 - 10.2023
Junior Marketing/Administrative Assistant
RecoChem Inc
07.2022 - 04.2023
Office Administrator/Receptionist
King Realty
03.2020 - 12.2021
Customer Service Representative
Lowes Home Improvment
01.2019 - 03.2020
Post Graduate Diploma - Office Administration (General)
St. Clair College of Applied Arts and Technology
Post Graduate Diploma - Office Administration (Executive)
Sheridan College Institute of Technology and Advanced Learning
Similar Profiles
SHAMIT ATRAYSHAMIT ATRAY
District Manager at MacEwen PetroleumDistrict Manager at MacEwen Petroleum
Marc SeguinMarc Seguin
Owner /Operator Manager at MacEwen PetroleumOwner /Operator Manager at MacEwen Petroleum
Jared RakhipovJared Rakhipov
Fuel Tank Delivery Driver at Jutzi Fuel, A Division of MacEwen PetroleumFuel Tank Delivery Driver at Jutzi Fuel, A Division of MacEwen Petroleum
Prabhdeep SinghPrabhdeep Singh
Security Supervisor at First Service ResidentialSecurity Supervisor at First Service Residential
Destiny TinglinDestiny Tinglin
Crew Member at McdonaldsCrew Member at Mcdonalds