Kudratjot Singh
Whitehorse,Canada
Summary
Residential Support Worker with a robust 4-year track record in client support, case management, and program oversight. Expert in analyzing client needs, optimizing support systems, and empowering clients through training in daily living skills. Proficient in managing project budgets and timelines, enhancing team performance, and cultivating strong relationships at all organizational levels.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Program Manager
Connective Support Society
Whitehorse, YT
04.2023 - Current
- Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources
- Contributed to corporate strategy initiatives management across teams through accountability, communication and reporting
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
- Recruited and trained new employees to meet job requirements
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness
- Delegated work to staff, setting priorities and goals
- Planned and led team meetings to review business results and communicate new and ongoing priorities
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Residential Support Worker
Opportunities Yukon
Whitehorse, YT
10.2022 - Current
- Supported clients' social, physical and emotional needs to help integrate into local community
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs
- Worked with leadership, parents and volunteers to establish clear goals and guidelines for group meetings
- Analyzed data to identify opportunities for improving support levels
- Supported clients in developing independent living skills such as cooking or laundry
- Helped residents with activities of daily living, grooming and feeding
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
Wildland Firefighter
YFNW
Whitehorse, YT
09.2023 - 10.2023
- Provided fire suppression and containment for wildland fires using hand tools, pumps, hoses and other equipment
- Conducted mop-up operations to extinguish remaining hot spots and reduce the risk of further spread
- Assisted in hazardous fuels reduction projects such as cutting brush, felling trees and chipping debris
- Coordinated with both federal and state agencies during incident response activities
- Stayed in close contact with dispatchers to obtain and relay current information about fire status, supplies and personnel
- Organized fire caches and positioned equipment for most effective response at emergency calls, which resulted in quicker action times
- Rescued fire victims and administered emergency medical aid
- Completed field assessments of active fires and planned optimal approaches.
Auto Parts Salesassociate
Canadian Tire
Whitehorse, YT
09.2021 - 07.2023
- Greeted customers and provided exceptional customer service
- Assisted customers with product selection, sizing and styling
- Provided accurate information about products, prices and services
- Built relationships with customers to encourage repeat business
- Scheduled shifts for fellow associates during peak traffic times
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change
- Helped customers find specific products, answered questions and offered product advice
- Built and maintained relationships with peers and upper management to drive team success
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
- Organized store by returning merchandise to proper areas and restocked displays.
Security Guard
Commissioneres
Whitehorse, YT
04.2020 - 01.2023
- Secured personnel and premises by inspecting buildings and patrolling property
- Addressed problems quickly and reported clear information while working under minimal supervision
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds
- Investigated reported incidents to protect company assets
- Monitored access control systems and key code records for suspicious activities
- Warned persons of rule infractions or violations and evicted violators from premises
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions
- Guarded restricted areas to prevent unauthorized entry
- Verified photo IDs and tickets to allow guests passage
- Reported safety hazards for remediation response
- Observed patrons and customers to quickly address security situations
- Documented security-related situations and submitted in-depth reports to superiors
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity
- Enforced security regulations and escorted non-compliant individuals to private areas for processing
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors
- Investigated suspicious activity and reported findings to management
- Enforced safety regulations and monitored access control points
- Answered questions from the public regarding facility rules and regulations
- Maintained high levels of alertness throughout shifts.
Education
General Studies -
Yukon University
06.2022
Skills
- Data Analysis
- OSHA Compliance
- Partnership Development
- Team Development
- Operations Management
- Financial Leadership
- Basic Life support
Certification
- BSL Basic Life Support Advanced First Aid Certificate
Timeline
Wildland Firefighter
YFNW
09.2023 - 10.2023
Program Manager
Connective Support Society
04.2023 - Current
Residential Support Worker
Opportunities Yukon
10.2022 - Current
Auto Parts Salesassociate
Canadian Tire
09.2021 - 07.2023
Security Guard
Commissioneres
04.2020 - 01.2023
General Studies -
Yukon University
- BSL Basic Life Support Advanced First Aid Certificate
Similar Profiles
Akua AgyeiAkua Agyei
Program Coordinator at Connective Support SocietyProgram Coordinator at Connective Support Society
Stephanie HeerStephanie Heer
Assistant Program Manager at Connective Support Society| Dogwood ProgramAssistant Program Manager at Connective Support Society| Dogwood Program
CYNTHIA MACNEILCYNTHIA MACNEIL
Residential Support Worker at Connective Support SocietyResidential Support Worker at Connective Support Society