Summary
Overview
Work History
Education
Skills
Certification
LANGUAGE SPOKEN
Timeline
Generic

Damanjit Singh

Calgary

Summary

An unwavering commitment to customer service with the ability to build productive relationships, resolve complex issues, and win customer loyalty for more than 10 years. Open to new technologies and willingness to learn. Customer service experience of more than ten years Strategic relationship/partnership-building skills- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes. Rapidly adapt to new technologies. Proficient in Computer/ Gadgets.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Warehouse Associate

MEDLINE CANADA CORPORATION
01.2024 - Current
  • Sending medical supplies to the Alberta Health Services, Age care homes, Clinics and many more Within Alberta and Outer Provinces
  • Operating all MHE’S ( Dockstocker,Pallet Runner, Reach Truck, Order Picker etc ) on daily basis
  • Using SAP software to Make Bill of Landing
  • Loading and Unloading the trailers everyday basis

Dockmaster at Calgary Intl, Airport (Casual)

CANADIAN CORPS OF COMMISSIONAIRES
10.2023 - Current
  • Transport material and pallets to designated stores
  • Assisting truck drivers with loading and unloading cargo when needed
  • Inspect cargo for damages, irregularities, and incorrect information

Mobile Patrol Officer – Casual

CANADIAN CORPS OF COMMISSIONAIRES
10.2023 - 01.2024
  • Deterred Criminal Activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities
  • Monitored building and property entrances and exits to detect intrusions and protect assets
  • Maintained daily logs regarding patrol activities and report any unusual activity

Customer Service Agent

INDIGO PARK CANADA INC
04.2019 - 09.2023
  • Give excellent customer service and build productive relationships, resolve complex issues and win customer loyalty
  • While patrolling the airport terminal help customers with their inquiries
  • Address customer service inquiries in a timely and accurate fashion
  • Receiving payments from customers on tool plaza
  • Collected customer feedback and exceed customer satisfaction goals
  • Defuse volatile customer situations calmly and courteously
  • Providing Full time excellent customer service to the clients and public

Patrol Officer

CANADIAN CORPS OF COMMISSIONAIRES
05.2014 - 03.2019
  • Prepared detailed reports documenting daily patrols, incidents encountered, and actions taken during shifts.
  • Arrested suspects with appropriate use of force, following departmental guidelines and legal procedures.
  • Investigated incidents and crimes, collected evidence, and recorded witness statements.
  • Enhanced public safety by patrolling assigned areas and responding to emergency situations promptly.

Warehouse Assistant (Full Time)

HMS HOST CANADA
05.2013 - 04.2014

Gas station attendant

SHELL GAS STATION
01.2013 - 05.2013
  • Greets customers and provides excellent customer service
  • Maintains the overall cleanliness of the business
  • Pumps gas, washes windshield, and checks fluid levels in the vehicle
  • Stocks shelves and coolers
  • Performs cashier duty

Education

Bachelor of Science - Mechanical Engineering

Canadian equivalency by world international qualifications assessment service (IQAS)
Edmonton, AB
04.2009

Skills

  • Customer service experience of more than10 years
  • High energy
  • Good city knowledge of Calgary
  • Experience in studying city map
  • Time management skills
  • Detail-oriented and completing tasks promptly
  • Defuse volatile customer situations calmly and courteously
  • Outstanding communication skills
  • Empathetic and genuine

Certification

  • Driver's license- Class5 AdvancedNo Demerit Points
  • Security license (Government of Alberta Security Services and Investigation Act)
  • First-Aid (Standard CPR level A)
  • Certified MHE( Reach Truck, Pallet Runner, Fort Lift -Sit Down and Stand up counter balance operator.

LANGUAGE SPOKEN

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Warehouse Associate

MEDLINE CANADA CORPORATION
01.2024 - Current

Dockmaster at Calgary Intl, Airport (Casual)

CANADIAN CORPS OF COMMISSIONAIRES
10.2023 - Current

Mobile Patrol Officer – Casual

CANADIAN CORPS OF COMMISSIONAIRES
10.2023 - 01.2024

Customer Service Agent

INDIGO PARK CANADA INC
04.2019 - 09.2023

Patrol Officer

CANADIAN CORPS OF COMMISSIONAIRES
05.2014 - 03.2019

Warehouse Assistant (Full Time)

HMS HOST CANADA
05.2013 - 04.2014

Gas station attendant

SHELL GAS STATION
01.2013 - 05.2013

Bachelor of Science - Mechanical Engineering

Canadian equivalency by world international qualifications assessment service (IQAS)

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Damanjit Singh