Damanjit Singh
Kingston,ON
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Customer service Manager and car wash technician
Esso Kingston
03.2022 - Current
- Took ownership of customer issues and followed problems through to resolution.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Receiving and handling customers at cash desk.
- Responsible for proper operations of the facility
- Data entry for invoices and creating work orders
- Inventory control for store and fuel tanks
- Overseeing minor repairs including changing hydraulic and water connections and assigning contracts for major projects
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Hired and trained new employees on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Drafted preventive maintenance schedule to support equipment longevity.
Quality Control Technician
St. Helen’s Meat Packers Limited
01.2021 - 01.2022
- Participated in internal and external regulatory audits and follow up with corrective actions
- Sample collection and performing qualitative and quantitative analysis of raw materials, in process and finished products according to preassigned HACCP procedures
- Record, summarize and interpret experimental data in proper order
- Ensure proper and safe operation of the equipment
- Provide technical leadership in the areas of food safety and quality systems
- Responsible for proper sterilization of equipment
- Perform pre-operational checks of production floor to ensure all quality standards of production are met.
Security Officer
G4S Security Solutions
12.2018 - 01.2020
- Looked for hazard points to ensure safety and security of public members at all times.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
Education
Post Graduate Diploma - Biotechnology Advanced
Centennial College
Toronto, ON04.2020
Bachelor of Science -
Punjabi University
Patiala, India01.2017
Skills
- Customer Service
- Problem-Solving
- Microsoft Outlook, Word, and Excel
- Customer-focused
- Customer Relations
- Time Management
- Cash Handling
- Decision-Making
- Team Building and Leadership
- MS Office
- Staff Training
- Schedule Management
Languages
English
Full Professional
Additional Information
Currently pursuing part time Graphic Design diploma to cater my inner creative.
Timeline
Customer service Manager and car wash technician
Esso Kingston
03.2022 - Current
Quality Control Technician
St. Helen’s Meat Packers Limited
01.2021 - 01.2022
Security Officer
G4S Security Solutions
12.2018 - 01.2020
Post Graduate Diploma - Biotechnology Advanced
Centennial College
Bachelor of Science -
Punjabi University
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