Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Hi, I’m
DAMANJEET SINGH
Peterborough,ON
Summary
Overview
7
years of professional experience
Work History
DUA GARMENTS
SUPERVISOR
07.2021 - 08.2023
Job overview
- Streamlined workflow processes to reduce costs and improve productivity
- Recommended employees for promotion and performed corrective actions to reduce misconduct
- Set performance goals for staff members and help teams to meet important deadlines
- Conduct employee evaluations and documents overall progress
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
DUA GARMENTS
ASSISSTANT SUPERVISOR
08.2018 - 06.2022
Job overview
- Evaluating performance and providing feedback
- Quality assurance checkup and report to head supervisor
- Taught company procedures to new employees and increased progress by identifying areas of weakness
- Notified employees of policy and procedure changes to promote overall compliance
- Streamlined workflow processes to reduce costs and improve productivity
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
TTEC
CUSTOMER SERVICE REPRESENTATIVE
01.2017 - 07.2018
Job overview
- Handled customer inquiries and complaints and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
Education
SCD GOVT COLLEGELUDHIANA
Bachelor of Science from NON MEDICAL
04.2016
University Overview
OVERALL MARKS - 68%
R.S. MODEL SN. SEC. SCHOOLLUDHIANA
HIGHER SECONDARY from NON MEDICAL
04.2013
University Overview
English, Physics, Chemistry, Math's –, MARKS 88%
SIKH MISSIONARY PUBLIC SCHOOLLUDHIANA
MATRICULATION from SCIENCE, MATHS, COMPUTER, ENVIRONMENT,ENGLISH
03.2011
University Overview
Worked with Red Ribbon NGO for 2 years, Science, Math's, English, , Hindi, Political science –, GPA: 75%
Skills
- Google Docs
- Technical Proficiency
- Safe Work Methods
- Employee Coaching and Mentoring
- Resolving Complaints
- Workflow Monitoring
- Company Relations
- Priority Management
- Complex Problem-Solving
- Project Management
- Leadership
- Financial Management
- Negotiation
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Timeline
SUPERVISOR
DUA GARMENTS
07.2021 - 08.2023
ASSISSTANT SUPERVISOR
DUA GARMENTS
08.2018 - 06.2022
CUSTOMER SERVICE REPRESENTATIVE
TTEC
01.2017 - 07.2018
SCD GOVT COLLEGE
Bachelor of Science from NON MEDICAL
R.S. MODEL SN. SEC. SCHOOL
HIGHER SECONDARY from NON MEDICAL
SIKH MISSIONARY PUBLIC SCHOOL
MATRICULATION from SCIENCE, MATHS, COMPUTER, ENVIRONMENT,ENGLISH
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