Music
Damandeep Kaur
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SURREY,British Columbia
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Well-known for creating positive workplace culture and high-performing teams. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Assistant Manager
Panago Pizza
Port Moody, BC
10.2019 - Current
- Port Moody
- Assisting in organizing, planning and implementing strategies in business
- Coordinating day-to-day operations such as opening and closing store
- Scheduling shifts and posting schedules considering everyone's availabilities, book offs and managing labor accordingly
- Devising and setting up objectives to boost sales and productivity
- Ensuring that goals and objectives are met everyday, all protocols being followed
- Maintaining safe and clean work environment and communicating any improvements needed to employees
- Assisting in Interviewing and recruiting new employees
- Providing training to new hires and helping others to carry out everyday procedures and assisting in all tasks when needed
- Delegating tasks to employees, monitoring their performance everyday and retraining if needed
- Supervising, leading and supporting team in achieving desired results
- Helping with monitoring and tracking operating costs, budgets and resources and food costs
- Monitoring customer and client satisfaction
- Managing customer complaints and resolving their issues
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
Shift Supervisor
Panago Pizza
North Vancouver, BC
12.2020 - 03.2022
- Daily paperwork which includes updating daily sales, box count, cheese count, Inventory and balancing cash report
- Closing and opening store, assigning positions during rush hours, make decisions as appropriate in situations, take care of employee schedule, late-shows, arrange replacement, in case of no-shows
- Leading team and giving directions and assign tasks to team members on shift
- Multitasking, taking care of front orders, handling kitchen pick up & delivery orders.
Office Admin Assistant
Creekside Millworks
Surrey, BC
07.2021 - 01.2022
- Doing daily invoices, ordering material for projects
- Entering employee hours into system and doing payroll
- Keeping track of tasks performed by shop labor on each project
- Communicating with vendors about orders and scheduling deliveries
- Attending walk-in customers in showroom
- Taking phone calls, scheduling appointments with customers.
Pizza Chef
Panago Pizza
Port Coquitlam, BC
04.2020 - 08.2020
- Helping on make table in preparing orders
- Taking front orders, prepping cheese, taking temperatures etc.
Education
Associate of Science -
01.2019 - 08.2021
Computing Studies courses, Chemistry, Accounting, Calculus and discrete Mathematics, Practical Writing and Geography
- Professional development completed in Science
Web Designing - Interactive Media Web Design
05.2018 - 12.2018
Created websites using HTML, CSS and JavaScript.
Skills
Familiar with paperwork such as daily tracking, sales entriesKnowledge of POS, doing transactions and experience as cashierStrong computer skills which include
MS Word, PowerPoint, Excel, and basic quickbooks
Have strong communication skills in writing, speaking and listeningStrong leadership skillsTaking responsibility of tasks and ability to convey important information clearly and effectively
Great delegator and excellent customer serviceRecruiting and interviewing
Staff Management, Staff supervision, New-Hire Training, Employee scheduling
Sales expertise
Problem-Solving, Multitasking Abilities
Flexible and Adaptable, Attention to Detail
Decision-Making, Teambuilding
Office administration
Certification
Done C# CSIS 1110 and web design CSIS 1280.
Interests
Typing and Creative Writing
Sports such as badminton, Running, Yogas
Camping, Hiking
Freelancing coding
Sewing clothes
Timeline
Office Admin Assistant - Creekside Millworks
07.2021 - 01.2022
Shift Supervisor - Panago Pizza
12.2020 - 03.2022
Pizza Chef - Panago Pizza
04.2020 - 08.2020
Assistant Manager - Panago Pizza
10.2019 - Current
Douglas College - Associate of Science,
01.2019 - 08.2021
Guru Nanak Dev University - Web Designing, Interactive Media Web Design
05.2018 - 12.2018