Music
Damandeep Kaur
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SURREY,British Columbia
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Well-known for creating positive workplace culture and high-performing teams. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Assistant Manager
Panago Pizza
Port Moody, BC
10.2019 - Current
- Port Moody
- Assisting in organizing, planning and implementing strategies in business
- Coordinating day-to-day operations such as opening and closing store
- Scheduling shifts and posting schedules considering everyone's availabilities, book offs and managing labor accordingly
- Devising and setting up objectives to boost sales and productivity
- Ensuring that goals and objectives are met everyday, all protocols being followed
- Maintaining safe and clean work environment and communicating any improvements needed to employees
- Assisting in Interviewing and recruiting new employees
- Providing training to new hires and helping others to carry out everyday procedures and assisting in all tasks when needed
- Delegating tasks to employees, monitoring their performance everyday and retraining if needed
- Supervising, leading and supporting team in achieving desired results
- Helping with monitoring and tracking operating costs, budgets and resources and food costs
- Monitoring customer and client satisfaction
- Managing customer complaints and resolving their issues
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
Shift Supervisor
Panago Pizza
North Vancouver, BC
12.2020 - 03.2022
- Daily paperwork which includes updating daily sales, box count, cheese count, Inventory and balancing cash report
- Closing and opening store, assigning positions during rush hours, make decisions as appropriate in situations, take care of employee schedule, late-shows, arrange replacement, in case of no-shows
- Leading team and giving directions and assign tasks to team members on shift
- Multitasking, taking care of front orders, handling kitchen pick up & delivery orders.
Office Admin Assistant
Creekside Millworks
Surrey, BC
07.2021 - 01.2022
- Doing daily invoices, ordering material for projects
- Entering employee hours into system and doing payroll
- Keeping track of tasks performed by shop labor on each project
- Communicating with vendors about orders and scheduling deliveries
- Attending walk-in customers in showroom
- Taking phone calls, scheduling appointments with customers.
Pizza Chef
Panago Pizza
Port Coquitlam, BC
04.2020 - 08.2020
- Helping on make table in preparing orders
- Taking front orders, prepping cheese, taking temperatures etc.
Education
Associate of Science -
01.2019 - 08.2021
Computing Studies courses, Chemistry, Accounting, Calculus and discrete Mathematics, Practical Writing and Geography
- Professional development completed in Science
Web Designing - Interactive Media Web Design
05.2018 - 12.2018
Created websites using HTML, CSS and JavaScript.
Skills
Familiar with paperwork such as daily tracking, sales entriesundefined
Certification
Done C# CSIS 1110 and web design CSIS 1280.
Interests
Typing and Creative Writing
Sports such as badminton, Running, Yogas
Camping, Hiking
Freelancing coding
Sewing clothes
Timeline
Office Admin Assistant - Creekside Millworks
07.2021 - 01.2022
Shift Supervisor - Panago Pizza
12.2020 - 03.2022
Pizza Chef - Panago Pizza
04.2020 - 08.2020
Assistant Manager - Panago Pizza
10.2019 - Current
Douglas College - Associate of Science,
01.2019 - 08.2021
Guru Nanak Dev University - Web Designing, Interactive Media Web Design
05.2018 - 12.2018
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