Daman Sharma
Sales Associate
Mississauga
Summary
Detail-oriented Moving Consultant, Sales Specialist, and Logistics Coordinator with experience in customer service, warehouse operations, dispatch planning, and high-volume workflow management. Proven ability to convert inquiries into confirmed bookings, perform accurate move estimates, coordinate logistics, and maintain smooth operations.
Overview
6
6
years of professional experience
4
4
Certifications
1
1
Language
Work History
Moving Consultant / Sales & Logistics Coordinator
TouchWood Movers
Toronto, Ontario
01.2021 - Current
- - Handle high-volume customer calls and convert inquiries into booked moves. Manage approximately 80 incoming calls, emails and faxes per day from customers.
- - Perform on-site and virtual estimates assessing access, job size, and requirements.
- - Coordinate dispatch planning, routing, crew scheduling, and truck assignments.
- - Maintain CRM notes, estimates, and service documentation.
- - Support warehouse preparation for next-day moves and equipment setup.
- - Assist with staff coordination, onboarding, and operational workflow.
- - Resolve customer issues through clear communication and follow-up.
Lead Hand – Warehouse & Operations
Canpar Express
Etobicoke, Ontario
01.2021 - 01.2021
- - Led warehouse operations including sorting, scanning, and outbound staging.
- - Coordinated truck loading/unloading and improved workflow efficiency.
- - Trained new employees in safety, scanning, and routing tasks.
Package Handler (Contract)
FedEx
01.2021 - 01.2021
- - Sorted and scanned parcels under tight deadlines.
- - Loaded/unloaded trucks and maintained staging areas.
- - Followed operational and safety standards.
Lead Hand – Production & Warehouse
Silani Cheese
01.2020 - 01.2021
- - Supervised production, packaging, and inventory flow.
- - Ensured compliance with quality and safety standards.
- - Coordinated materials and equipment usage.
Education
Business Diploma -
01.2022
Skills
Customer interaction and service
Sales conversions and follow-ups
On-site and virtual estimates
Dispatch, routing, and truck scheduling
Inbound and outbound logistics
Warehouse coordination and team leadership
Inventory handling and quality control
Staff coordination and HR support
CRM notes and administrative documentation
Conflict resolution and issue handling
Certification
Valid G-Class Driver
Timeline
Moving Consultant / Sales & Logistics Coordinator - TouchWood Movers
01.2021 - Current
Lead Hand – Warehouse & Operations - Canpar Express
01.2021 - 01.2021
Package Handler (Contract) - FedEx
01.2021 - 01.2021
Lead Hand – Production & Warehouse - Silani Cheese
01.2020 - 01.2021
Canadore College @ Stanford - Business Diploma,