Daman Sharma
Sales Associate
Mississauga
Summary
Detail-oriented Moving Consultant, Sales Specialist, and Logistics Coordinator with experience in customer service, warehouse operations, dispatch planning, and high-volume workflow management. Proven ability to convert inquiries into confirmed bookings, perform accurate move estimates, coordinate logistics, and maintain smooth operations.
Overview
6
6
years of professional experience
4
4
Certifications
1
1
Language
Work History
Moving Consultant / Sales & Logistics Coordinator
TouchWood Movers
Toronto, Ontario
01.2021 - Current
- - Handle high-volume customer calls and convert inquiries into booked moves. Manage approximately 80 incoming calls, emails and faxes per day from customers.
- - Perform on-site and virtual estimates assessing access, job size, and requirements.
- - Coordinate dispatch planning, routing, crew scheduling, and truck assignments.
- - Maintain CRM notes, estimates, and service documentation.
- - Support warehouse preparation for next-day moves and equipment setup.
- - Assist with staff coordination, onboarding, and operational workflow.
- - Resolve customer issues through clear communication and follow-up.
Lead Hand – Warehouse & Operations
Canpar Express
Etobicoke, Ontario
01.2021 - 01.2021
- - Led warehouse operations including sorting, scanning, and outbound staging.
- - Coordinated truck loading/unloading and improved workflow efficiency.
- - Trained new employees in safety, scanning, and routing tasks.
Package Handler (Contract)
FedEx
01.2021 - 01.2021
- - Sorted and scanned parcels under tight deadlines.
- - Loaded/unloaded trucks and maintained staging areas.
- - Followed operational and safety standards.
Lead Hand – Production & Warehouse
Silani Cheese
01.2020 - 01.2021
- - Supervised production, packaging, and inventory flow.
- - Ensured compliance with quality and safety standards.
- - Coordinated materials and equipment usage.
Education
Business Diploma -
01.2022
Skills
Certification
Valid G-Class Driver
Timeline
Moving Consultant / Sales & Logistics Coordinator - TouchWood Movers
01.2021 - Current
Lead Hand – Warehouse & Operations - Canpar Express
01.2021 - 01.2021
Package Handler (Contract) - FedEx
01.2021 - 01.2021
Lead Hand – Production & Warehouse - Silani Cheese
01.2020 - 01.2021
Canadore College @ Stanford - Business Diploma,