Kamaljit Singh
Brampton,ON
Summary
Proven Customer Service Representative at Amazon, adept in problem-solving and critical thinking, enhanced customer satisfaction by swiftly resolving inquiries and streamlining online order processes. Excelled in a fast-paced call center, leveraging active listening and data entry skills to boost user experience significantly.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Amazon
03.2020 - 08.2024
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Maintained up-to-date knowledge of product and service changes.
- Investigated and resolved customer inquiries and complaints quickly.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Bachelor of Arts - Punjabi
Guru Nanak Dev University
India03.2019
High School Diploma -
Shri Guru Harkrishan Public School
India06.2015
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Call center experience
- Money handling abilities
Languages
English
Full Professional
Punjabi
Native or Bilingual
Timeline
Customer Service Representative
Amazon
03.2020 - 08.2024
Bachelor of Arts - Punjabi
Guru Nanak Dev University
High School Diploma -
Shri Guru Harkrishan Public School
Similar Profiles
Melissa Gaelle AudibertMelissa Gaelle Audibert
Warehouse Associate at AmazonWarehouse Associate at Amazon
Veronica MahilumVeronica Mahilum
Warehouse Associate Team at AmazonWarehouse Associate Team at Amazon
Santiago EspinozaSantiago Espinoza
Warehouse Worker at AmazonWarehouse Worker at Amazon
Sultan shah AliSultan shah Ali
Delivery driver at AmazonDelivery driver at Amazon
Upneet LubanaUpneet Lubana
Senior Fund Administrator, Hedge Funds at SS&C Technologies. IncSenior Fund Administrator, Hedge Funds at SS&C Technologies. Inc