Summary
Overview
Work History
Education
Skills
Certification
languages
Timeline
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Daman Brar

Edmonton,AB

Summary

Dynamic Assistant Manager at Pizza Hut with proven management skills and a track record of enhancing team productivity. Recognized for exceptional customer service and conflict resolution abilities, leading to four 'Employee of the Month' awards. Proficient in Microsoft Office and adept at staff scheduling, ensuring seamless operations and high team morale.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager

Pizza Hut
07.2023 - Current
  • Lead and inspire a dynamic team of over 5 members, fostering their productivity and overall job satisfaction.
  • Skillfully manage the complex ingredient inventory, ensuring optimal stock levels and seamless supply chain management for over 50 ingredients.
  • Collaborate closely with team members to ensure efficient and smooth operations, fostering a cohesive and high-performing work environment.

Customer Service Representative

Dexterra
10.2023 - 06.2024
  • Coordinated wheelchair services for passengers in need of assistance, ensuring their comfort and safety throughout the airport journey.
  • Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.
  • Managed lost and found items efficiently, returning valuables to rightful owners whenever possible.

Shift Manager

Pizza Hut
10.2022 - 07.2023
  • Played an integral role in a collaborative team environment, contributing to the smooth execution of daily operations.
  • Demonstrated a passion for delivering excellent customer service, consistently exceeding expectations and creating memorable dining experiences.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Received the esteemed 'Employee of the Month' award on several occasions, a testament to dedication, exceptional performance, and contributions to the team's success.

Retail Sales Associate

Coop Gas
09.2021 - 10.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Education

Business Admin Diploma -

Norquest College
Edmonton, AB
01.2023

Skills

  • Management skills
  • Microsoft Office proficiency
  • Effective communication
  • Cash handling expertise
  • Multitasking
  • Customer service
  • Conflict resolution
  • Staff scheduling
  • Operational procedures
  • Reliability and punctuality
  • Staff motivation
  • Documentation and reporting

Certification

  • 2022 Pro Serve Certification AGLC
  • 2022 Food Handling Certification SafeCheck
  • 2022 First Aid and CPR/AED Canadian Red Cross

languages

  • English
  • Punjabi
  • Hindi

Timeline

Customer Service Representative

Dexterra
10.2023 - 06.2024

Assistant Manager

Pizza Hut
07.2023 - Current

Shift Manager

Pizza Hut
10.2022 - 07.2023

Retail Sales Associate

Coop Gas
09.2021 - 10.2022

Business Admin Diploma -

Norquest College
Daman Brar