DAMALLI PEART
Summary
Over six years of experience in customer service in various companies. Delivers high quality and consistent service while thriving in fast-paced dynamic environment with exceptional critical thinking skills and swift mitigation abilities.
Overview
7
7
years of professional experience
Work History
Production Associate
SPS Simcoe Parts
09.2023 - Current
- Maintain a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- I check incoming shipments of stocks by comparing item names and identification numbers with receiving reports and by opening, counting, and visually checking content of containers.
- Used equipment properly to avoid workplace hazards or injuries.
- Organized work to meet demanding production goals.
- Participated in training sessions to enhance skills and knowledge.
Sales Associate
Home Depot
09.2020 - Current
- Maintained customer satisfaction with forward thinking strategies focused on addressing customer need and concerns
- Assist customers with setting up appointments, Shipping and special order requests
- Engaged customers in friendly, professional dialogue to needs
- Picking online delivery orders and store returns
- Assist in loading and unloading customer vehicle.
Service Associate
Canada's Wonderland
03.2017 - 12.2019
- Greeted guest with a positive and genuine tone and addresses any questions and concerns
- Received/stored/prepared/held and served food in compliance with the Ontario Health regulations and department specifications
- Coordinated maintenance when necessary and updated service log
- Operate equipment according to manufacturer's specifications and department safety policies
- Accurately entered guests' orders into the cash register
- Completed cash, debit, and credit transactions ensuring all policies are followed and tills balance.
Education
Child And Youth Care -
Humber College
Toronto, ONHigh School Diploma -
James Cardinal McGuigan Catholic High School
Toronto, ON07.2019
Skills
- Excellent attention to details
- Exceptional Interpersonal skills
- Time Management
- Problem Solving
- Stocking and Receiving
- Teamwork and Collaboration
- Creativity & Problem-Solving
- Inventory Control Procedures
- Exceptional Customer Service
- Leadership
Languages
English
Volunteer Experience
- YMCA Centre, Service assistant, Toronto, ON, Sept- Dec 2019, Answered client queries, scheduled appointments, interacted and extend effective service to clients through positive communication, screen clients, refer them for assisted or unassisted management services., Attended staff meetings and training as required.
- St. Charles Garnier School, Classroom Assistant, Toronto, ON, Helped youth children to read and write., Assist with the meal preparation and other inquiries., Assisted teacher with marking and grading papers.
Timeline
Production Associate
SPS Simcoe Parts
09.2023 - Current
Sales Associate
Home Depot
09.2020 - Current
Service Associate
Canada's Wonderland
03.2017 - 12.2019
Child And Youth Care -
Humber College
High School Diploma -
James Cardinal McGuigan Catholic High School