DALVINDER SANDHU
Yellowknife
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Manager
Staples Canada
10.2024 - Current
- Skilled retail manager with 3-5 years of experience in driving sales growth, managing operations, and leading teams
- Accountable for financial and nonfinancial business results, developing sales strategies, and fostering an inspired selling culture
- Expertise in hiring, onboarding, coaching, and performance management
- Strong focus on customer service excellence, loss prevention, and operational efficiency to achieve business objectives
Divisional Sales Manager
Staples Canada
05.2022 - 09.2024
- Experienced retail manager with expertise in driving sales, team development, and operational efficiency
- Skilled in hiring, training, and mentoring staff to achieve business goals
- Proficient in strategic planning, customer service, and loss prevention to deliver measurable results
Assistant Manager
Fatburger
08.2020 - Current
- Assisted in daily operations, including staff supervision, inventory management, and ensuring high-quality customer service
- Managed scheduling, training, and performance evaluations to maintain a productive team
- Oversaw food preparation and safety standards, monitored supply orders, and resolved customer concerns efficiently to ensure a seamless dining experience
Supervisor
Scarlet Security
09.2021 - 04.2022
- Supervised security staff to ensure safety protocols and procedures were followed
- Conducted patrols, monitored surveillance systems, and maintained incident reports
- Trained team members, managed schedules, and responded promptly to emergencies to ensure a secure environment
Lead Hand
Sonora Foods Ltd.
08.2019 - 08.2020
- Oversaw daily production operations, ensuring compliance with food safety standards and efficient workflow
- Monitored inventory, rotated stock, and maintained proper storage procedures
- Assisted in training employees, conducted quality checks, and supported team performance to meet production goals
Supervisor
Chrysler Automotive Company
06.2019 - 07.2020
- Supervised production staff, coordinated workflows, and ensured adherence to quality standards
- Conducted routine inspections, assigned tasks, and maintained compliance with safety regulations
- Supported team development through training and performance feedback to optimize efficiency and meet production targets
Education
Business Studies Diploma - Business Administration And Management
St. Clair College
Windsor, ON08.2019
Skills
- Strong leadership and team development abilities
- Expertise in sales strategy
- Customer relationship management
- Conflict resolution
- Proficient in operational planning
- Inventory management
- Loss prevention
- Skilled in hiring
- Onboarding
- Mentoring staff
- Excellent communication
- Problem-solving
- Decision-making skills
- Adept at ensuring compliance with safety and quality standards
- Staff management
- Goals and performance
- Sales team training
- Relationship building
Certification
- Notary Public- Authorized to notarize documents, administer oaths, and certify signatures., Yellowknife
- First Aid Certification-Certified in basic emergency response techniques., Intermediate First Aid, CPR C & AED
- Forklift Trainer Certification-Qualified to train and certify operators in safe forklift operation.
- Driver's License- Valid driver's license for personal and professional use., Class 5
Accomplishments
- Increased sales revenue and achieved business targets consistently as Sales Manager at Staples Canada.
- Recognized for exceptional customer service and conflict resolution, earning multiple 'Employee of the Month' awards.
- Successfully implemented onboarding and training programs, improving team productivity and retention rates.
- Led operational improvements that enhanced efficiency and reduced costs across multiple roles.
- Streamlined inventory management processes, minimizing stock discrepancies and waste.
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Sales Manager
Staples Canada
10.2024 - Current
Divisional Sales Manager
Staples Canada
05.2022 - 09.2024
Supervisor
Scarlet Security
09.2021 - 04.2022
Assistant Manager
Fatburger
08.2020 - Current
Lead Hand
Sonora Foods Ltd.
08.2019 - 08.2020
Supervisor
Chrysler Automotive Company
06.2019 - 07.2020
- Notary Public- Authorized to notarize documents, administer oaths, and certify signatures., Yellowknife
- First Aid Certification-Certified in basic emergency response techniques., Intermediate First Aid, CPR C & AED
- Forklift Trainer Certification-Qualified to train and certify operators in safe forklift operation.
- Driver's License- Valid driver's license for personal and professional use., Class 5
Business Studies Diploma - Business Administration And Management
St. Clair College
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