Daluchukwu Glory Ndu
Austin
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Graceland University
2023.03 - 2024.03
- Worked with students to organize programs
- Hosted school events
- Addressed various student needs
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Program Assistant
Metropolitan Community College
2022.09 - 2023.12
- Organized events for the TRIO program
- Reached out to first-generation students interested in joining the program
Tutor in Chemistry and Nutrition
Metropolitan Community College
2021.09 - 2022.12
- Provided tutoring in Chemistry and Nutrition
- Assisted students with understanding complex concepts
- Facilitated study sessions and exam preparations
Education
Associate Degree in Health Science and Art -
Metropolitan Community College
Skills
- Customer Relations
- Product and service knowledge
- Workload Management
- Operations Management
- Customer Relationship Management (CRM)
- Schedule oversight
Languages
English
Native or Bilingual
Timeline
Assistant Manager
Graceland University
2023.03 - 2024.03
Program Assistant
Metropolitan Community College
2022.09 - 2023.12
Tutor in Chemistry and Nutrition
Metropolitan Community College
2021.09 - 2022.12
Associate Degree in Health Science and Art -
Metropolitan Community College
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