Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Dallyn McQuarrie

Langford,BC

Summary

Dedicated and knowledgeable worker with exceptional work ethic, effective communication skills, and first-class customer service with an eye for detail. Self-motivated with a positive attitude and a proven track record of exceeding employer expectations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Tobacco & Vapour Enforcement Officer

Island Health
11.2022 - Current
  • Respond and investigate complaint submissions pertaining to the CRD Clean Air Bylaw
  • Routinely patrol parks and trails within the CRD
  • Enforce and regulate the Tobacco & Vapour Regulations Act, as well as the E- Substance Regulation
  • Issue warning letters and Municipal Ticket Information's (MTI's)
  • Perform Adult Test Inspections on tobacco and vapour retailers to test compliance of legislation
  • Monitoring workplaces, retail outlets and school grounds for violations
  • Document activities and maintain comprehensive records, files and statistics utilizing a variety of computerized systems
  • Collaborating with school staff to support the implementation of tobacco free and no smoking policies
  • Coordinate and design Tobacco and Vapour Prevention and Awareness presentations for youth students
  • Networking with retailers and providing materials and information to assist them in becoming familiar with the applicable tobacco related legislation, statutes and regulations
  • Initiating prosecutions and providing evidence and documentation to Crown Council when a violation dispute occurs and attending court as a witness as required
  • Liaison with members of the Ministry of Health and Provincial Health Authorities around the province regarding ongoing enforcement and prevention issues.

Community Patrol Officer

City of Langford
05.2022 - Current
  • Ability to understand and apply city bylaws as it applies to traffic, parks, burning, noise, and unsightly premise related complaints and field observations
  • Regularly monitor park sites, trail networks, and beaches via bike and foot patrols
  • Demonstrate expertise with Cityview and Sharepoint case files for case management and court ready documentation
  • Investigate complaints and incidents with a goal of voluntary compliance
  • Prepare and serve Bylaw Violation Warning Notices, and Municipal Ticket Information (MTI's)
  • Ability to educate, inform, and clarify the city's many bylaws, policies, regulations, and related legislation
  • Exemplary decision making, dispute resolution strategies and effective communication skills
  • Engage with stakeholders by providing timely and consistent response, follow up and resolution
  • Communicate and liaison with RCMP, Fire Rescue, and neighbouring municipalities/bylaw departments to assist in emergency situations.

Security Officer

Paladin Security, Victoria International Airport YYJ
10.2021 - 05.2022
  • Work as a patrol officer and in the Security Operations Centre (SOC)
  • Maintain security of terminal building, parking lots, and perimeter of grounds
  • Execute CCTV footage investigations
  • File incident reports and work orders
  • Escort third party organizations throughout terminal building as needed
  • Swab and identify unattended baggage
  • Perform several patrols of the terminal building, parking lots, and perimeter
  • Liaison with CBSA and RCMP to assist in CCTV investigations and emergency situations.

Groundskeeper

Gorge Vale Golf Course
05.2021 - 10.2021
  • Maintain and mow fairways, greens, tee boxes, and bunkers
  • Clean and remove debris
  • Assist in the training of new employees
  • Provide exemplary customer service to course members at all times

Maintenance Worker

Costa Verde Landscaping
06.2020 - 09.2020
  • Maintain garden beds
  • Mow/trim lawns
  • Work with clients to determine further landscaping plans
  • Stabilize irrigation lines

Grocery/Bulk Clerk

Thrifty Foods
10.2017 - 03.2020
  • Stock, face, and organize product
  • Ordering/reviewing product for both grocery and bulk departments
  • Assist and guide customers
  • Receiving orders
  • Responsible for training of new employees
  • Store wide customer service

Education

Certificate -

Justice Institute of British Columbia (JIBC)
Vancouver, BC
11.2022

Diploma - Criminal Justice

Camosun Community College
04.2021

High School Diploma -

Spectrum Community High School
Saanich, BC
06.2019

Skills

  • Providing efficient work while understanding and meeting manager and customer/client needs
  • Resolving any arising conflict scenarios independently or collaborating with managers/supervisors, with the goal of gaining voluntary compliance
  • Communicating clearly and courteously with managers, the public, and coworkers
  • Applying effective time management and organization skills to maximize productivity
  • Multitasking several time-sensitive responsibilities with attention to detail
  • Leading by example, and being an appropriate and driven role model
  • Multitasking several time-sensitive responsibilities with attention to detail
  • Leading by example, and being an appropriate and driven role model

Certification

  • Use of Force/Managing Aggressive Behaviour Training obtained (via Sheepdog Self Protection Ltd.)
  • OFA Level 1 - Expires October 2023
  • Basic Security Training (BST)
  • Class 5 Drivers License

References

Provided upon request

Timeline

Tobacco & Vapour Enforcement Officer

Island Health
11.2022 - Current

Community Patrol Officer

City of Langford
05.2022 - Current

Security Officer

Paladin Security, Victoria International Airport YYJ
10.2021 - 05.2022

Groundskeeper

Gorge Vale Golf Course
05.2021 - 10.2021

Maintenance Worker

Costa Verde Landscaping
06.2020 - 09.2020

Grocery/Bulk Clerk

Thrifty Foods
10.2017 - 03.2020

Certificate -

Justice Institute of British Columbia (JIBC)

Diploma - Criminal Justice

Camosun Community College

High School Diploma -

Spectrum Community High School

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Dallyn McQuarrie