Dynamic Sales Director with a proven track record at Sperling Silver Distillery, excelling in leadership and vendor management. Achieved significant sales growth by optimizing pricing strategies and cultivating strong client relationships. Skilled in problem resolution and competitor analysis, driving brand awareness and enhancing customer satisfaction through effective marketing campaigns.
Overview
18
18
years of professional experience
Work History
Sales Director, Business Development
Sperling Silver Distillery
04.2018 - Current
Conducted market research to identify potential clients and industry trends.
Collaborated with team members to streamline communication and improve workflow efficiency.
Participated in networking events to build relationships and promote company services.
Maintained up-to-date knowledge of products and services to effectively address client needs.
Analyzed competitor offerings to refine value propositions and strengthen market positioning.
Provided administrative support in tracking sales leads and managing client databases.
Established a strong network of industry connections that facilitated mutually beneficial partnership opportunities for sustained growth.
Optimized pricing strategies through competitive analysis, resulting in increased profitability without sacrificing market share.
Identified areas of improvement in existing products and services, working closely with development teams to implement enhancements.
Expanded customer base by targeting new markets, industries, and regions for potential growth opportunities.
Elevated brand awareness through the creation of effective marketing campaigns showcasing product offerings and benefits.
Cultivated relationships with key clients to enhance customer satisfaction and loyalty.
Trained junior sales representatives on best practices and effective client engagement strategies.
Participated in industry trade shows to expand network and showcase product offerings.
Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Established new accounts through cold calling and personal visits to potential customers.
Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
Made outbound calls to vendors and customers to discuss and resolve account needs.
Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
Responded to inbound inquiries regarding accounts and payments.
Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
Developed and executed comprehensive social media strategies across multiple platforms.
Managed multiple social media platforms, ensuring a consistent brand voice and message.
General Manager
Silver's Local Market
09.2018 - Current
Oversaw daily operations, ensuring efficient workflow and exceptional customer service.
Developed and implemented marketing strategies to enhance community engagement and sales growth.
Managed inventory control processes, optimizing stock levels and reducing waste.
Trained and mentored staff, fostering a collaborative team environment and promoting skill development.
Established vendor relationships, negotiating terms to enhance product offerings and cost-effectiveness.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Developed and implemented inventory management systems, reducing stock discrepancies and improving turnover rates.
Streamlined customer service protocols, resulting in increased satisfaction scores and repeat business.
Boosted overall store performance with strong leadership, clear communication, and consistent feedback.
Reduced employee turnover by providing comprehensive training and fostering a positive work culture.
Increased store revenue by implementing effective sales strategies and promotions.
Achieved sales targets consistently by motivating staff and setting attainable goals.
Managed inventory levels efficiently, ensuring optimal stock availability for customers.
Bank Deposits
Branch Operations Manager/Regional Sales Manager
Carpe Diem Express
04.2017 - 04.2018
Streamlined daily branch operations, enhancing workflow efficiency and service delivery.
Trained and mentored staff on best practices, ensuring adherence to company standards.
Oversaw daily warehouse operations, ensuring timely order fulfillment and inventory accuracy.
Managed vendor relationships to negotiate favorable contracts and ensure timely supply deliveries.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
Managed route planning to optimize delivery schedules and minimize delays.
Trained new couriers on safety protocols and best practices for package handling.
Maintained accurate records of deliveries, enhancing traceability and accountability.
Implemented process improvements that increased overall delivery efficiency by refining routes.
Monitored vehicle maintenance schedules to ensure compliance with safety standards.
Developed strong relationships with clients, fostering trust and repeat business opportunities.
Operated forklifts and pallet jacks to efficiently transport materials within warehouse.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Checked all routes to make sure shipments were going to the right destinations.
Product Delivery Specialist
Wallace & Carey
02.2012 - 04.2017
Led product delivery initiatives, ensuring timely execution and alignment with customer expectations.
Coordinated cross-functional teams to streamline product launch processes and improve operational efficiency.
Developed training materials for team members, enhancing understanding of delivery protocols and best practices.
Implemented process improvements that reduced lead time in product delivery cycles significantly.
Managed vendor relationships to optimize supply chain logistics and enhance service quality.
Enhanced customer satisfaction with timely and accurate deliveries, maintaining clear communication throughout the process.
Completed on-time deliveries by choosing best and most efficient routes.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Completed rush deliveries on tight timetables to satisfy customer needs.
Operated vehicle safely in highly congested areas with no traffic violations.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Managed customer inquiries and complaints in polite and professional manner.
Verified accuracy of all deliveries against order forms.
Expedited deliveries to meet customer deadlines and requirements.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Kept detailed mileage and fuel reports to track overall fuel costs.
Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
Laborer
Chads Contracting
10.2009 - 12.2011
Upheld strict adherence to OSHA safety regulations while operating heavy machinery in diverse work environments.
Maintained optimal skid steer performance by conducting regular inspections and addressing necessary repairs.
Increased project efficiency by skillfully operating skid steer loaders for various construction tasks.
Expanded professional knowledge base regularly through participation in industry seminars, workshops, and training sessions.
Completed projects in a timely manner with precise execution of excavation, grading, and leveling tasks.
Enhanced job site safety by implementing proper equipment handling and maintenance procedures.
Assisted in maintaining safety protocols, ensuring compliance with all regulations at job sites.
Collaborated with team members to execute project plans and meet tight deadlines consistently.
Conducted routine inspections of tools and equipment, ensuring optimal operational readiness at all times.
Loaded, unloaded, and moved material to and from storage and production areas.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Production Supervisor
SJ Irvine Fine Foods
02.2007 - 09.2009
Supervised daily production activities to ensure compliance with safety and quality standards.
Streamlined workflow processes, resulting in increased efficiency across multiple production lines.
Trained and mentored staff on operational procedures and equipment handling best practices.
Implemented continuous improvement initiatives, enhancing productivity and reducing waste.
Coordinated maintenance schedules for machinery, minimizing downtime and ensuring optimal performance.
Conducted regular inspections to identify areas for safety improvements and operational enhancements.
Collaborated with cross-functional teams to resolve production issues and improve overall operations.
Collaborated with Quality Assurance team to ensure consistent product quality meeting customer specifications.
Optimized equipment usage by implementing preventative maintenance programs, reducing downtime and increasing productivity.
Operated machinery for meat processing, ensuring adherence to safety and quality standards.
Inspected products for quality control, ensuring compliance with industry regulations.
Processed meat by cutting, sorting parts, deboning and grinding.
Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
Sanitized surfaces to maintain cleanliness of food service area.
Director of Cosmetic Sales and Marketing at Sperling Dermatology -A Forefront Derm CompanyDirector of Cosmetic Sales and Marketing at Sperling Dermatology -A Forefront Derm Company