Summary
Overview
Work History
Skills
Certification
Languages
Interests
Timeline
Generic

Dallas Knox

Vaudreuil-Dorion,QC

Summary

Field service professional with proven track record in technical diagnostics and repair. Adept at delivering reliable solutions and maintaining high standards in service delivery. Strong focus on team collaboration and achieving results with flexibility to adapt to changing needs. Skilled in equipment maintenance, technical troubleshooting, and customer relations.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Field Service Technician

Samuel, Son & Co
11.2024 - Current
  • Diagnosed and resolved equipment malfunctions to minimize downtime.
  • Conducted routine maintenance on machinery to ensure optimal performance.
  • Trained junior technicians on equipment operation and troubleshooting techniques.
  • Developed service reports detailing repairs and recommendations for clients.
  • Collaborated with cross-functional teams to improve service delivery processes.
  • Implemented preventive maintenance schedules, enhancing equipment reliability.
  • Managed parts and tools inventory to streamline service operations.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.

Generator Technician

Contractor
11.2023 - 11.2024
  • Diagnosed and repaired generator systems to ensure operational efficiency and reliability.
  • Conducted routine maintenance and inspections to prevent equipment failures and extend lifespan.
  • Led emergency response efforts during power outages, restoring service quickly and efficiently for clients.
  • Managed multiple concurrent projects with tight deadlines by prioritizing tasks efficiently and maintaining clear communication with colleagues and clients throughout the process.
  • Provided exceptional customer service by clearly communicating complex technical information in a way that was easy for clients to understand.
  • Conducted comprehensive diagnostic tests on malfunctioning generators to accurately identify issues and implement repairs.

Lifting and Rigging Inspector

Hercules SLR
01.2022 - 03.2023
  • Conducted thorough inspections of lifting equipment to ensure compliance with safety regulations.
  • Collaborated with maintenance teams to identify and resolve equipment deficiencies promptly.
  • Implemented corrective actions based on inspection findings, enhancing overall operational safety.
  • Led initiatives to streamline inspection processes, resulting in reduced downtime and enhanced productivity.
  • Coordinated with clients to provide detailed reports on equipment safety status and compliance issues.
  • Ensured compliance with industry regulations through meticulous attention to detail during inspections.
  • Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.

Owner

Top Notch Tree Service
03.2020 - 11.2023
  • Oversaw daily operations, including contracts, pruning, spraying, planting, and removals.
  • Facilitated permit acquisition for tree removal in compliance with city ordinances.
  • Provided cost estimates for tree care and removal by calculating labor and material expenses.
  • Ensured safety by adhering to OSHA standards and best practices.
  • Maintained and repaired aerial lifts and work vehicles.
  • Managed supplier evaluations to control costs and improve efficiency.
  • Networked with industry professionals to expand business opportunities.
  • Generated annual revenue and leveraged industry growth for business expansion.

Foreman & Heavy Equipment Operator

DLC Greenteam
07.2016 - 01.2020
  • Operated and maintained heavy equipment safely and efficiently, performing inspections and repairs as needed.
  • Led a high-performing crew, generating over $500K in seasonal revenue through diverse landscape and construction projects.
  • Supervised and trained employees in equipment use, nursery operations, and landscape installations.
  • Mentored apprentices to achieve vocational qualifications and upheld strict safety standards on all job sites.

Foreman & Heavy Equipment Operator

Utility Lines Construction Services
12.2009 - 05.2014
  • Took full responsibility for completed work.
  • Supervised a crew of three in installing, operating, maintaining, and repairing underground lines.
  • Inspected work to ensure quality and compliance.
  • Trained new employees on systems, best practices, and regulations.
  • Reviewed project details to determine materials and equipment needed.

Skills

  • Troubleshooting and repair
  • Problem-solving
  • Field repairs
  • Preventive Maintenance
  • Teamwork and coordination
  • Mechanical aptitude
  • Training and mentoring
  • Schematic interpretation
  • Equipment inspection
  • Diagnostic testing

Certification

  • Ladder Logic PLC Programming: Learned to program PLCs using Ladder Logic by mastering key concepts, code, and real-world applications
  • Construction Management Specialization: Major construction management fundamentals, key project scheduling techniques, types of cost estimates and monitoring project cash flow
  • Safety and Security Card (ASP Construction): Santé et sécurité générale sur les chantiers de construction
  • 3M Fall Protection: The Design & Installation of 3M Fall Protection Engineered Horizontal Lifelines Systems
  • Landscaping: Quebec Government Vocational Qualification for Landscaping (Apprentice and Mentor)

Languages

English
Native or Bilingual
French
Limited Working

Interests

  • Coding and Programming
  • Drone Piloting
  • Auto Repair/Restoration
  • DIY and Home Improvement

Timeline

Field Service Technician

Samuel, Son & Co
11.2024 - Current

Generator Technician

Contractor
11.2023 - 11.2024

Lifting and Rigging Inspector

Hercules SLR
01.2022 - 03.2023

Owner

Top Notch Tree Service
03.2020 - 11.2023

Foreman & Heavy Equipment Operator

DLC Greenteam
07.2016 - 01.2020

Foreman & Heavy Equipment Operator

Utility Lines Construction Services
12.2009 - 05.2014

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Dallas Knox