Dallas Hemminger
EDMONTON,Alberta
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
9
9
years of professional experience
Work History
Cake Designer Assistant
T's Cakes
01.2015 - Current
- Delivered highly innovative concepts under stringent deadlines.
- Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities.
- Teamed on development of inspiration boards, sample material collections and color selection for upcoming product design.
- Supported senior designer with mockups, material searches and specifications for designs.
Cake Decorator/Baker
T's Cakes
01.2015 - Current
- Designed specialty cakes for weddings, birthdays, and graduations.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
Grocery/Lead Dairy Clerk
FreshCo
03.2023 - 09.2023
- Handled large dairy section by maintaining section cleanliness, product rotation and displays.
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Answered questions from customers and discussed new products placed in dairy cases.
- Adhered to food safety regulations and guidelines.
- Checked and logged temperatures in cases and coolers to maintain proper settings.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Babysitter
Self-Employment
01.2016 - 01.2020
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
Temporary Tattoo Stand Operator
Belvedere Elementary School Fall Festival
11.2016 - 11.2017
Education
High School Diploma -
Ross Shepherd High School
Edmonton, AB06.2023
Skills
- Quick to learn technology
- Shown to have high organizational skills
- Proven ability of time management, work well under pressure and deadlines
- Strong social ability to communicate with others
- Shown to be highly patient and cooperative with others, especially with a team or when providing others with help
- Effective at ensuring customer satisfaction
- Creative solutions to sudden problems
- Proper product rotation
- Efficient product ordering
References
- Kristen Forsyth, Teacher, (780) 710-3346, Kristen.Forsyth@epsb.ca
- Amber Russell, Employer, (587) 568-9590, arussel19822@gmail.com
Highlights Of Qualifications
- Proven ability to problem solve
- Work well in a team setting
- Punctual and reliable
- Ability to multitask, prioritize and manage time effectively
Languages
English
Native or Bilingual
French
Elementary
Timeline
Grocery/Lead Dairy Clerk
FreshCo
03.2023 - 09.2023
Temporary Tattoo Stand Operator
Belvedere Elementary School Fall Festival
11.2016 - 11.2017
Babysitter
Self-Employment
01.2016 - 01.2020
Cake Designer Assistant
T's Cakes
01.2015 - Current
Cake Decorator/Baker
T's Cakes
01.2015 - Current
High School Diploma -
Ross Shepherd High School
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