Dallan Phan
Vancouver,British Columbia
Summary
Dynamic Games Attendant with successful background maintaining order and enforcing rules for games and attractions. Interacted with guests to encourage positive player interactions and good sportsmanship. Solid work ethic and record of punctuality, experienced in operation of games, games of skill, redemption games and attractions. Positive attitude about guest service and hospitality. Maximized potential through gaming operation with outstanding customer service. Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment games. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences.
Overview
1
1
year of professional experience
Work History
Games Attendant
Wun2Free Entertainment
04.2023 - Current
- Greeted customers and provided excellent customer service to promote fun-filled gaming experience.
- Reported concerns, broken machines and out-of-order games to supervisor.
- Explained and demonstrated games and attractions to assist guests.
- Monitored rules and regulations for each different game and attraction.
- Maintained prize displays and provided daily inventory count of merchandise for each game.
- Answered guest questions to provide fun game experience.
- Performed cash handling duties, provided change and balanced money at end of shift.
- Completed pre-opening preparations by stocking prizes and supplies.
- Encouraged sales and made recommendations to guests to increase participation in attractions.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
- Informed manager of duty of significant concerns, broken machines, out-of-order games and problems.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
Education
No Degree - Highschool
Killarney Secondary School
Vancouver, BC06.2025
Skills
- Maintaining Clean Work Areas
- Customer Needs Assessments
- Cash Handling
- Distribution Services
- Attracting Customers
- Guest Interaction
- Customer Experience
- Communications Strategies
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Weight lifting
I love to lift weight, helps with my communication skills and teaching other individuals on how to do a specific workout that targets the muscle group that they want to work on. Also great for helping with storage and inventory, moving equipment to one place to another
Timeline
Games Attendant
Wun2Free Entertainment
04.2023 - Current
No Degree - Highschool
Killarney Secondary School
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