Daljit Singh Rai
Brampton
Summary
Dynamic Appliance Technician with extensive experience at Appliance Maritimes, recognized for enhancing customer satisfaction through expert diagnostics and repairs. Proficient in electrical troubleshooting and fostering team collaboration, I successfully mentored junior technicians while maintaining organized inventory systems, ensuring efficient service delivery and high-quality results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Appliance Technician
Appliance Maritimes
04.2024 - Current
- Established trust and credibility with customers by offering personalized follow-up support, answering questions, or addressing concerns after repairs were completed.
- Enhanced customer satisfaction by diagnosing and repairing a wide range of home appliances promptly and efficiently.
- Mentored junior technicians, sharing knowledge and expertise to enhance their skills in appliance diagnostics and repairs.
- Demonstrated adaptability by servicing various brands of appliances, including both older models as well as the latest technologies available in the market.
- Ordered parts and maintained adequate inventory.
- Disassembled, repaired and reassembled equipment in good working order.
- Educated customers on use, care and adjustments of appliances.
- Maintained an organized inventory of tools, equipment, and parts for efficient access during service calls.
Delivery Driver
Appliance Wholesalers Plus
07.2021 - 04.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
Warehouse Worker
Shopper Plus
02.2020 - 06.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
Education
Global Supply Chain Management - Management
Matrix College
Montreal 07.2021
Skills
- Hand tool proficiency
- Electrical troubleshooting
- Wiring techniques
- Gas appliance repair
- Refrigeration systems
- Appliance repair
- Technical diagnosis
- Equipment calibration
- Diagnostic tools
- Electronics
- Installation expertise
- Diagnosing problems
- Repairing units
- Power tools operation
- Computer skills
- Troubleshooting faults
- Maintaining inventory
- Blueprint interpretation
- Documentation management
- Electrical
- Documenting changes
- Repair cost estimation
- Dryer repair
- Appliance maintenance
- Customer service
- Time management
- Excellent communication
- Team collaboration
- Parts ordering
- Safety procedures
- Maintenance documentation
- Interpersonal skills
- Diagnostics
Languages
English
Full Professional
Certification
Electrician certificate
Fork lift
Timeline
Appliance Technician
Appliance Maritimes
04.2024 - Current
Delivery Driver
Appliance Wholesalers Plus
07.2021 - 04.2024
Warehouse Worker
Shopper Plus
02.2020 - 06.2021
Global Supply Chain Management - Management
Matrix College
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