Daljit SINGH
Delta,BC
Summary
I have more than 3 years of experience in a veterinary hospital and have assisted Veterinarians and Veterinary technicians, to work as a team in ensuring quality veterinary care for all pets, to educate clients on all manners of pet health.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
3
3
years of professional experience
Work History
Veterinary Receptionist
ATLAS ANIMAL HOSPITAL & EMERGENCY
Vancouver , BC
03.2021 - Current
- Improved client relations through effective communication and education on pet health needs.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Coordinate and manage communications between veterinarians and staff members.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Help doctors and other staff with preparing, packaging and labeling of pharmaceutical products
- Assist in maintaining inventories of medications and pharmaceuticals products.
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Reduced wait times for clients by promptly checking in patients upon arrival at the clinic.
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Office Administrative Assistant
Apple Farm Market
03.2019 - 02.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Worked flexible schedule and extra shifts to meet business needs.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Staying up-to-date with detailed knowledge on new and existing products
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Achieving store financial target.
Worker
Wal-Mart Distribution Center
10.2018 - 02.2019
- Worked fast to complete tasks and meet daily deadlines.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Restocked items on shelves and bins to keep inventory available.
- Organized inventory systematically for easy access.
Education
BBA - Project Management
Yorkville University
New Westminster, BC06.2021
High School Diploma -
Kendriya Vidyalaya
Chandigharh, India03.2017
Skills
Client Communication
Cleaning and sanitizing
Patient restraint
Animal Safety
Schedule Management
Scheduling appointments
Database entry
Inventory Management
Telephone reception
Professionalism and Courtesy
Complex Problem-Solving
Languages
English
Professional Working
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Veterinary Receptionist
ATLAS ANIMAL HOSPITAL & EMERGENCY
03.2021 - Current
Office Administrative Assistant
Apple Farm Market
03.2019 - 02.2021
Worker
Wal-Mart Distribution Center
10.2018 - 02.2019
BBA - Project Management
Yorkville University
High School Diploma -
Kendriya Vidyalaya
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