Daljit Purewal
Brampton
Summary
Position in a challenging and growth oriented company that strives and succeeds in business and customer service excellence
Operations professional with deep understanding of process optimization and team management. Known for driving operational excellence and consistently meeting organizational goals. Highly reliable, adaptable, and committed to fostering collaborative work environment. Skilled in resource allocation and performance monitoring.
Overview
23
23
years of professional experience
Work History
Operations Supervisor
HBC Distribution Center
02.2009 - Current
- Manage all customer home deliveries and returns
- Daily communication with customer care, stores and vendors
- Enforcement of company safety guidelines and policies
- Create and manage associate schedules
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Improved safety standards by conducting regular audits and training sessions, resulting in fewer workplace accidents.
National DC Support Supervisor/Process
HBC Distribution Center
11.2008 - 02.2009
- National support on all major home fashion system applications
- Addressing discrepancies and escalated customer orders
- Review, revise and implement MHF processes
Clerical Position
HBC Distribution Center
12.2004 - 11.2008
- Responsible for handling customer delivery cancellations and reschedules
- Resolving returns issues and discrepancies
- Internal requisitions to nationwide stores and third party sites
Administrative Clerk
Bhangal, Virk and Norris Law Office
05.2007 - 09.2007
- Typing memos, affidavits and other legal documents
- Preparing case notes
- Preparing communications pertaining to scheduled trial dates
Administrative Assistant
Award Insurance Brokers Ltd.
02.2002 - 11.2004
- Monitored status of client cases with insurance companies under broker supervision
- Proofread and edited all outgoing documentation
Education
Immigration Consultant Program -
Humber College
Etobicoke01.2009
Court and Tribunal Agent Diploma - Psychology, Debtor and Creditor Law, Immigration Law, Business, Law, Wills and Estates, Criminal Law
Sheridan College
Brampton, ON01.2002
Skills
- Organized professional
- Adaptable in high-pressure settings
- Strong verbal and written communication skills
- Strong decision-making abilities
- Strong writing abilities
Timeline
Operations Supervisor
HBC Distribution Center
02.2009 - Current
National DC Support Supervisor/Process
HBC Distribution Center
11.2008 - 02.2009
Administrative Clerk
Bhangal, Virk and Norris Law Office
05.2007 - 09.2007
Clerical Position
HBC Distribution Center
12.2004 - 11.2008
Administrative Assistant
Award Insurance Brokers Ltd.
02.2002 - 11.2004
Immigration Consultant Program -
Humber College
Court and Tribunal Agent Diploma - Psychology, Debtor and Creditor Law, Immigration Law, Business, Law, Wills and Estates, Criminal Law
Sheridan College
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