Daljit Kaur Grewal
Kelowna,Canada
Summary
With my passion to work and knowledge, I would like to contribute in an industry by implementing my innovative ideas and ideals. As an intelligent communicator, I love to interact with people, and work as a self-motivated person for planning, organizational procedures and practices. I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities.
Overview
8
8
years of professional experience
Work History
Salon Manager
Girlfriends Brow Bar
08.2017 - 12.2023
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Managed cash flow, business transactions, banking, and accounting processes.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Increased staff productivity by providing ongoing training, motivation, and performance evaluations.
- Implemented health and safety protocols during global health crisis, ensuring client and staff safety without interrupting services.
- Addressed and resolved customer complaints swiftly, maintaining high levels of client satisfaction and loyalty.
- Prepared billings and estimates for customers.
- Utilized best practices theory when selecting vendors and products.
Store Team Member
Canco Gas Station
12.2020 - 03.2022
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
Team Member
Tim Horton's
08.2016 - 10.2017
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Team Member
Wendy’s
09.2015 - 12.2016
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
Cashier
Fresh Healthy Café
09.2015 - 07.2016
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
Education
Post Diploma - Human Resource Management
CNC
Other - Medical Terminology Certificate
John Ambulance Canada
10.2024
Other - Typing Certificate 46 Words Per Minute
Okanagan Vernon Campus
Vernon, BC09.2024
MBA - Human Resource Management, And Marketing
Innocent Hearts Group of Institute , Jalandhar
India, Punjab05.2014
Bachelor of Arts - Arts Education
Guru Nanak Dev University, Jalandhar
India,Punjab04.2012
Skills
- Problem analysis and problem solving
- Organizational skills
- Adaptability
- Ability to work under pressure
- Positive attitude
- Commitment to improve personal and professional skills
- Initiator
- Motivator
- Energetic personality
- Proficient in MS Office 2000
- Proficient in MS Word
- Proficient in Quick Books
- Good written communication
- Strong interpersonal skills
- Strong communication skills
- Training staff
- Business Development
- Inventory controls
- Marketing initiatives
Languages
English
Punjabi
Hindi
Hobbies and Interests
- Working out.
- Exercise.
- Anything outdoors.
- Love to meet new people and always curious to know about different cultures.
- Open towards new ideas.
- Always keen to help people in need.
- Supporting local charity programs.
- Always interested in financial and political current affairs.
- At times like to go for fishing and boating with friends and family.
Disclaimer
I hereby declare that the information provided by me is true.
References
Available on request.
Timeline
Store Team Member
Canco Gas Station
12.2020 - 03.2022
Salon Manager
Girlfriends Brow Bar
08.2017 - 12.2023
Team Member
Tim Horton's
08.2016 - 10.2017
Team Member
Wendy’s
09.2015 - 12.2016
Cashier
Fresh Healthy Café
09.2015 - 07.2016
Post Diploma - Human Resource Management
CNC
Other - Medical Terminology Certificate
John Ambulance Canada
Other - Typing Certificate 46 Words Per Minute
Okanagan Vernon Campus
MBA - Human Resource Management, And Marketing
Innocent Hearts Group of Institute , Jalandhar
Bachelor of Arts - Arts Education
Guru Nanak Dev University, Jalandhar
Similar Profiles
Ekamjot KaurEkamjot Kaur
Esthetician at Girlfriends Brow BarEsthetician at Girlfriends Brow Bar
Harpal KaurHarpal Kaur
Customer Service Cashier \ Esthetician at Girlfriends Brow BarCustomer Service Cashier \ Esthetician at Girlfriends Brow Bar
Gurpreet KaurGurpreet Kaur
Kitchen supervisior at St. Louis Bar & GrillKitchen supervisior at St. Louis Bar & Grill
Angela LabossiereAngela Labossiere
Head Pharmacy Assistant at Shoppers Simply Pharmacy (Permanently Closing September 2025)Head Pharmacy Assistant at Shoppers Simply Pharmacy (Permanently Closing September 2025)
John ArtryJohn Artry
Research Lab Assistant at UBC OkanaganResearch Lab Assistant at UBC Okanagan