Daljeet Kaur
London,ON
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
1
1
year of professional experience
Work History
Customer Representative, Cashier
Hasty Market
London, ON
01.2023 - Current
- Maintained deli area to ensure cleanliness and customer satisfaction
- Greeted customers enthusiastically took customer orders
- Ensure safe food handling
- Cashier - Scanning customer groceries, handling money in cash register, cleaning Maintained interior and exterior cleanliness by removing debris, removing trash, sweeping, and mopping
- Good communication and Problem resolving by having face to face communications with customers
- Unload Trucks, Check-in, stocking, verifying inventory
- Stock shelves and walk-in cooler and ensure all shelves and cooler are always filled
- Assist customers in finding over-the-counter medications, sundries, greeting cards and purchasing lottery tickets
- Worked for all shifts (morning, evening, and night)
- Followed up on customer inquiries not immediately resolved by telephone calls or emails.
- Handled difficult or emotional customer situations with empathy and professionalism.
- Managed large amounts of incoming calls, emails and chats simultaneously.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Education
High School Diploma -
Fanshawe College
London, ON04-2024
Skills
- Excellent communication and interpersonal skills
- Proficient in using CRM software and other customer service tools
- Detail-oriented with a focus on providing a positive customer experience
- Food and Product Handling
- Operating cash registers and visa transactions
- Stocking and maintaining cleanliness
- Sales closing
- Stock management
- Problem Resolution
- Call handling
- Store maintenance
Availability
True, True, True, True, True, True, True, True
Timeline
Customer Representative, Cashier
Hasty Market
01.2023 - Current
High School Diploma -
Fanshawe College
Similar Profiles
Marmik SavaliyaMarmik Savaliya
Cashier at Hasty MarketCashier at Hasty Market
Vrunda PatelVrunda Patel
Store Manager at Hasty MarketStore Manager at Hasty Market
SANSKRITI CHANDELSANSKRITI CHANDEL
Customer Care Executive at Hasty MarketCustomer Care Executive at Hasty Market