Daliya Verma

· Supported high-quality customer service by ensuring accurate and timely preparation of menu items, contributing to overall guest satisfaction

· Acted as a key liaison between the kitchen and front-of-house team to resolve service issues quickly and maintain smooth operations

· Maintained a clean, organized, and efficient work environment to support a positive dining experience

· Demonstrated adaptability and professionalism during peak hours by maintaining high standards under pressure

· Assisted with inventory control and stock rotation to ensure consistent product availability and minimize waste

· Greeted and assisted an average of 100+ customers daily with a friendly and helpful attitude

· Answered customer questions and provided product recommendations

· Handled cash, debit and credit card transactions accurately using POS system

· Managed long lines during busy hours with patience and efficiency

· Worked closely with team to ensure fast, efficient service during peak hours

· Ensured compliance with local health codes pertaining to food safety protocols.

· Performed basic math functions to calculate change due to customers when necessary.

· Utilized kitchen utensils and equipment to weigh, measure and mix ingredients according to recipes or personal judgment.

· Assisted in training new employees in the job duties required for burger making positions.

· Provided excellent customer service by greeting customers with a friendly attitude and addressing their needs promptly.

• Supported daily banking operations by assisting clients with account inquiries and transactions
• Collaborated with team members to streamline operational processes within the bank.
• Engaged with customers to promote services and enhance overall customer experience.