Dalisa Ross
Oakland
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
12
12
years of professional experience
1
1
Certification
Work History
TEAM MEMBER
Noah Bagels
Oakland
03.2022 - 06.2026
- Prepare food for pick up and catering orders
- Cashier
- Inventory and restocking
- Deep cleaning of store
FRONT DESK RECEPTIONIST
Enterprise
San Francisco
12.2021 - 02.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
- Perform scan docs, fax and email. Becoming and expert on Switchboard product and conduct calls and presentations with prospective customers.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
MEDICAL ASSISTANT, PHLEBOTOMY, AND EKG INTERNSHIP
San Francisco General Hospital
San Francisco
01.2014 - 04.2014
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary
- Prepared patients for examinations, taking vital signs and updating medical histories
- Tested patient cardiac activity with specialized equipment to conduct tests such as echocardiograms, phonocardiograms and electrocardiograms
- Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations
- Completed clinical documentation in accordance with agency guidelines
- Scheduled appointments for patients via phone and in person
Education
MA - Phlebotomy, And EKG
Bay Area Medical Academy
San Francisco, CAGraduate -
Hercules High School
Skills
- Customer Service
- Facility Cleaning
- Excel
- Word
- Microsoft
- Technical skills
- Complex Problem-Solving
- Quick Learner
- Trainable
- Committed
- Communicative
Certification
MA, Phlebotomy, And EKG, Bay Area Medical Academy, 08/01/15, San Francisco, CA
Timeline
TEAM MEMBER
Noah Bagels
03.2022 - 06.2026
FRONT DESK RECEPTIONIST
Enterprise
12.2021 - 02.2022
MEDICAL ASSISTANT, PHLEBOTOMY, AND EKG INTERNSHIP
San Francisco General Hospital
01.2014 - 04.2014
MA - Phlebotomy, And EKG
Bay Area Medical Academy
Graduate -
Hercules High School