Dalina Loomis
Edmonton,AB
Summary
I have relevant over 7 years of customer service experience dealing with customer complaints. I have learned to adapt to fast paced environments, and enjoy achieving the goals that I set for myself, while precisely completing customer requests in an efficient and timely fashion. I am an organized individual who is punctual and respects workplace dynamics. While also respecting the well being of others. I am looking for a job that brings joy to my life and that I can excel in.
Overview
5
5
years of professional experience
Work History
Prep Cook
Boston Pizza
Rocky Mountain House, AB
10.2017 - 04.2018
- Prepared dough for pizzas according to recipes, using measuring cups and spoons.
- Mixed ingredients such as flour, yeast, salt, sugar, oil and water in the dough mixing machine to prepare the pizza dough.
- Rolled out and stretched out dough on counters or to form desired size.
- Stored the prepared pizza dough in the refrigerator for later use.
- portioned pasta to their desirable sizes and stored in the refrigerator for later use
- helped maintain the dish-pit by operating the dishwasher putting away plates and table wear
Kitchen Crew Member
McDonald’s
Rocky Mountain House, AB
05.2018 - 07.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed returns and exchanges of food in accordance with store policies
- promoted coupons on the my McDonald’s app
Kitchen Crew Member
McDonald’s
Edmonton, AB
10.2021 - 06.2022
- Operated cash registers for transactions and accepted payments from customers in a timely fashion.
- Provided customer service by taking orders accurately, preparing meals promptly, and addressing complaints courteously.
- helped keep the lobby maintained by mopping sweeping and checking washrooms regularly
- made sure to set up customers so they were saving money with every order they made
- kept station clean accessible easy to work in and everything I needed within reach
- upsold new items and promotions that were on sale
- directed customers on the My McDonald’s app helped them get registered
Education
High School Diploma -
St.Dominic
Rocky Mountain House, AB06.2021
Skills
- Customer Experience
- Personable
- Detail oriented
- Highly trustworthy
- Patient
Volunteer
Garbage picked on the side of the highway
2018/05
Served veterans at the Caroline legion
2020/07
Timeline
Kitchen Crew Member
McDonald’s
10.2021 - 06.2022
Kitchen Crew Member
McDonald’s
05.2018 - 07.2021
Prep Cook
Boston Pizza
10.2017 - 04.2018
High School Diploma -
St.Dominic