Daliah Bulgajewski
Bloomfield,Banff
Summary
Sociable Server offering three years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Midtown Brewing Co
Prince Edward, ON
01.2021 - 01.2023
- I adeptly manage a range of responsibilities essential to ensuring exceptional customer experiences
- From welcoming patrons and guiding them through our diverse selection of craft beers to providing detailed knowledge about our menu offerings, I excel in delivering personalized service
- Whether it's efficiently taking orders, preparing and serving food and beverages, or maintaining a clean and inviting environment, I prioritize attention to detail and professionalism
- With a keen eye for customer satisfaction, I consistently strive to exceed expectations, contributing to the overall success and ambiance of the establishment.
Hostess/Retail
Midtown Brewing Co
Prince Edward, ON
01.2020 - 01.2021
- As a hostess and retail worker, my responsibilities revolve around providing exceptional customer service and creating a welcoming atmosphere
- In the role of a hostess, I efficiently manage reservations, greet guests with warmth, and ensure seating arrangements are organized
- Additionally, I oversee the flow of guests, manage waitlists, and handle any inquiries or special requests promptly
- In the retail aspect of my role, I assist customers in finding products, offer recommendations, and process transactions accurately
- I maintain cleanliness and organization in the store, restock inventory, and contribute to visual merchandising efforts
- Overall, my dedication to customer satisfaction, attention to detail, and ability to multitask make me an asset in both hospitality and retail environments.
Food Runner/Retail Worker
Parsons Brewery
Prince Edward, ON
01.2018 - 01.2019
- My responsibilities included ensuring seamless food service during private events by efficiently delivering orders to guests, maintaining a professional demeanor, and addressing any customer inquiries or concerns promptly
- Additionally, I managed retail operations, assisting customers with product selection, processing transactions, and maintaining a clean and organized retail environment
- Collaborating closely with the kitchen and event staff, I upheld high standards of service and contributed to creating memorable experiences for guests.
Bartender
Farm and Fire
Banff, AB
Current
- As a bartender, I adeptly crafted and served a diverse range of beverages, ensuring exceptional customer satisfaction
- Managed inventory, maintained cleanliness, and upheld safety standards, fostering a welcoming and enjoyable atmosphere for patrons.
Host/Food Runner
Farm and Fire
Banff, AB
- As a hostess, I efficiently managed the front-of-house operations, warmly welcoming guests, managing reservations, and seating arrangements with meticulous attention to detail
- I ensured smooth communication between the kitchen and the dining area, coordinating with servers and food runners to guarantee timely and accurate service
- Additionally, as a food runner, I demonstrated agility and precision in delivering orders from the kitchen to the guests' tables, ensuring that each dish was presented promptly and flawlessly
- My ability to multitask and maintain a friendly, professional demeanor in a fast-paced environment contributed to creating exceptional dining experiences for patrons.
Server
The Royal Hotel
Picton, ON
- I provided impeccable service to discerning guests, offering detailed knowledge of menu items and wine pairings
- Demonstrated exceptional attention to detail in table setup, presentation, and service execution
- Cultivated an elegant dining experience through personalized attention and professionalism, ensuring guest satisfaction and repeat business.
Education
Highschool Diploma -
Prince Edward Collegiate Institute
Business Admin Program -
Loyalist College Belleville
Skills
- Excellent communication and interpersonal skills
- Hard working and driven in a team environment
- Keen attention to detail
- Up selling products in a professional manner
- Able to persevere and quick to follow instruction
Certification
- Ontario Smart Serve Certified, 2021
- Alberta Pro Serve Certified, 2024
- Standard First Aid, 2022
- WHIMIS Certified, 2023
Relevant Skill Set
- Excellent communication and interpersonal skills
- Hard working and driven
- Work well in a team environment
- Keen attention to detail
- Up selling products in a professional manner
- Able to persevere and quick to follow instruction
References
References available upon request
Timeline
Bartender
Farm and Fire
Current
Server
Midtown Brewing Co
01.2021 - 01.2023
Hostess/Retail
Midtown Brewing Co
01.2020 - 01.2021
Food Runner/Retail Worker
Parsons Brewery
01.2018 - 01.2019
Host/Food Runner
Farm and Fire
Server
The Royal Hotel
Highschool Diploma -
Prince Edward Collegiate Institute
Business Admin Program -
Loyalist College Belleville
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