Dale Renee MacDonald
Sydney,NS
Summary
Organized and dedicated Administrative Professional with proven track record of providing exceptional customer service, administrative support, and effective office management. Offering keen attention to detail, strong communication and decision-making skills to effectively manage multiple priorities independently and as a part of a team.
Overview
13
13
years of professional experience
Work History
Program Assistant CRO4
IRCC
06.2022 - Current
- Examines documentation and claims for authenticity, validity, and completeness of information and documentation.
- Cross-reference, validate, and process large volumes of data from various automated systems and databases while addressing discrepancies or anomalies.
- Create and maintain electronic filing system.
Administrative Assistant 2 (Term)
Nova Scotia Community College
03.2020 - 10.2020
- Promptly responded to in-person, email and telephone requests of students, staff and public.
- Assisted with purchase of parking passes and course enrollment.
- Completed daily financial transactions and debit balancing via People-soft.
Administrative Assistant Contract
Real Estate Council Of Ontario
01.2019 - 06.2019
- Provided administrative support to Director, Manager, and Registration Education Team.
- Collaborated with Communications team to schedule seminars and lunch and learns.
- Arranged catering, event set-up and greeted external staff and Government officials.
Executive Assistant- Contract
National Nursing Assessment Services
10.2018 - 12.2018
- Responded to phone and email enquiries about nursing credentials in Canada.
- Maintained and updated contact information lists for distribution to provincial nursing Associations in Canada.
- Booked meetings and transcribed audit committee notes for distribution.
Executive Assistant- Contract
IMCO Investments
04.2018 - 09.2018
- Supported executive team by prioritizing client meetings, including welcoming clients and maintaining positive relationships.
- Prepared monthly reconciliation of corporate cards, expenses and invoices for executive approval.
Executive Assistant
Adecco Canada
04.2017 - 08.2017
- First point of contact for President: managed schedule, daily correspondence and responded to enquiries.
- Prepared research summaries, operational and administrative reports.
- Communicated departmental issues and absences to president and employees.
Administrative Assistant, Human Resources
Toronto Dominion Bank
10.2016 - 02.2017
- Managed and updated employee data via Human Resources Information System.
- Responded to and directed Human Resource enquiries
- Arranged travel, accommodations and transportation for exploratory interviews.
Executive Assistant, Corporate Finance
Toronto-Dominion Bank
06.2015 - 10.2016
- First point of contact for department and direct support to Chief Financial Officer
- Handled confidential and sensitive information with discretion and tact.
- Reconciled expenses, corporate credit cards, coded invoices, and managed petty cash.
- Organized and coordinated departmental events and celebrations as volunteer ambassador.
Administrative Assistant- Investment Banking
Toronto-Dominion Bank
07.2012 - 06.2015
- Ordered office and maintained adequate office supplies, ensuring printers were restocked daily.
- Sorted and distributed incoming mail and printed presentations.
- Arranged business travel for executives through American Express travel desk.
Executive Assistant (Contract)
General Electric
10.2011 - 07.2012
- Greeted visitors and accepted regular courier pick-ups/drop-offs, providing professional representation.
- Managed office and kitchen inventory while seeking to procure budgetary savings for organization.
- Communicated daily schedule reminders and departmental issues to Director.
Administrative Assistant
KPMG
11.2010 - 08.2011
- Prepared engagement letters, invoices, and prompt responses to client and staff inquiries.
- Processed expense statements for partners and managers while maintaining secure filing system.
- Arranged business related travel, accommodations, transportation, and other duties as required.
Skills
- Schedule Management
- Report Writing
- Daily Correspondence
- Data Entry
- Office Supplies Inventory
- Expense Reporting
- Travel Coordination
- Human Resources Data Management
Education
- Computer Applications Productivity Tools, Humber College 2010
- Payroll Administrator Certificate, Sheridan College 2006
- Executive Administrative Assistant Courses 2006: Accounting, Business Communication, Supervisory Management
Professional Development
- Medical Terminology, Cape Breton Victoria Regional Centre for Education, 2020
- WHMIS, Safe Colleges Training, 2020
- Standard First Aid Level C- CPR & AED, St. John's Ambulance, 2020
- Event Planning (e-learning), Charity Village Campus, 2009
Awards & Rocognition
- Persistence Award, General Electric 2011
- U-Shine Award, KMPG 2011
Community Engagement
- Lunch Program Volunteer, Whitney Pier Memorial Junior High School (YEAR)
- Breakfast Club Volunteer, Harbourside Elementary School (YEAR)
- Student Awards Reviewer. Nova Scotia Community College (YEAR)
- Meal Program Volunteer, Sistering Charity Agency, Toronto, ON (YEAR)
- Delivery Volunteer, Dixon Hall Services (Meals on Wheels), (YEAR)
- Warehouse Volunteer, Daily Bread Food Bank, (YEAR)
- Volunteer, MS Society of Canada, (YEAR)
- Volunteer, TD Tree Planting Day, (YEAR)
- Raised $5000+ for reasearch, The Alzheimer's Society, (YEAR-YEAR)
Timeline
Program Assistant CRO4
IRCC
06.2022 - Current
Administrative Assistant 2 (Term)
Nova Scotia Community College
03.2020 - 10.2020
Administrative Assistant Contract
Real Estate Council Of Ontario
01.2019 - 06.2019
Executive Assistant- Contract
National Nursing Assessment Services
10.2018 - 12.2018
Executive Assistant- Contract
IMCO Investments
04.2018 - 09.2018
Executive Assistant
Adecco Canada
04.2017 - 08.2017
Administrative Assistant, Human Resources
Toronto Dominion Bank
10.2016 - 02.2017
Executive Assistant, Corporate Finance
Toronto-Dominion Bank
06.2015 - 10.2016
Administrative Assistant- Investment Banking
Toronto-Dominion Bank
07.2012 - 06.2015
Executive Assistant (Contract)
General Electric
10.2011 - 07.2012
Administrative Assistant
KPMG
11.2010 - 08.2011
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