Summary
Overview
Work History
Skills
Education
Professional Development
Awards & Rocognition
Community Engagement
Timeline
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Dale Renee MacDonald

Sydney,NS

Summary

Organized and dedicated Administrative Professional with proven track record of providing exceptional customer service, administrative support, and effective office management. Offering keen attention to detail, strong communication and decision-making skills to effectively manage multiple priorities independently and as a part of a team.

Overview

13
13
years of professional experience

Work History

Program Assistant CRO4

IRCC
06.2022 - Current
  • Examines documentation and claims for authenticity, validity, and completeness of information and documentation.
  • Cross-reference, validate, and process large volumes of data from various automated systems and databases while addressing discrepancies or anomalies.
  • Create and maintain electronic filing system.

Administrative Assistant 2 (Term)

Nova Scotia Community College
03.2020 - 10.2020
  • Promptly responded to in-person, email and telephone requests of students, staff and public.
  • Assisted with purchase of parking passes and course enrollment.
  • Completed daily financial transactions and debit balancing via People-soft.

Administrative Assistant Contract

Real Estate Council Of Ontario
01.2019 - 06.2019
  • Provided administrative support to Director, Manager, and Registration Education Team.
  • Collaborated with Communications team to schedule seminars and lunch and learns.
  • Arranged catering, event set-up and greeted external staff and Government officials.

Executive Assistant- Contract

National Nursing Assessment Services
10.2018 - 12.2018
  • Responded to phone and email enquiries about nursing credentials in Canada.
  • Maintained and updated contact information lists for distribution to provincial nursing Associations in Canada.
  • Booked meetings and transcribed audit committee notes for distribution.

Executive Assistant- Contract

IMCO Investments
04.2018 - 09.2018
  • Supported executive team by prioritizing client meetings, including welcoming clients and maintaining positive relationships.
  • Prepared monthly reconciliation of corporate cards, expenses and invoices for executive approval.

Executive Assistant

Adecco Canada
04.2017 - 08.2017
  • First point of contact for President: managed schedule, daily correspondence and responded to enquiries.
  • Prepared research summaries, operational and administrative reports.
  • Communicated departmental issues and absences to president and employees.

Administrative Assistant, Human Resources

Toronto Dominion Bank
10.2016 - 02.2017
  • Managed and updated employee data via Human Resources Information System.
  • Responded to and directed Human Resource enquiries
  • Arranged travel, accommodations and transportation for exploratory interviews.

Executive Assistant, Corporate Finance

Toronto-Dominion Bank
06.2015 - 10.2016
  • First point of contact for department and direct support to Chief Financial Officer
  • Handled confidential and sensitive information with discretion and tact.
  • Reconciled expenses, corporate credit cards, coded invoices, and managed petty cash.
  • Organized and coordinated departmental events and celebrations as volunteer ambassador.

Administrative Assistant- Investment Banking

Toronto-Dominion Bank
07.2012 - 06.2015
  • Ordered office and maintained adequate office supplies, ensuring printers were restocked daily.
  • Sorted and distributed incoming mail and printed presentations.
  • Arranged business travel for executives through American Express travel desk.

Executive Assistant (Contract)

General Electric
10.2011 - 07.2012
  • Greeted visitors and accepted regular courier pick-ups/drop-offs, providing professional representation.
  • Managed office and kitchen inventory while seeking to procure budgetary savings for organization.
  • Communicated daily schedule reminders and departmental issues to Director.

Administrative Assistant

KPMG
11.2010 - 08.2011
  • Prepared engagement letters, invoices, and prompt responses to client and staff inquiries.
  • Processed expense statements for partners and managers while maintaining secure filing system.
  • Arranged business related travel, accommodations, transportation, and other duties as required.

Skills

  • Schedule Management
  • Report Writing
  • Daily Correspondence
  • Data Entry
  • Office Supplies Inventory
  • Expense Reporting
  • Travel Coordination
  • Human Resources Data Management

Education

  • Computer Applications Productivity Tools, Humber College 2010
  • Payroll Administrator Certificate, Sheridan College 2006
  • Executive Administrative Assistant Courses 2006: Accounting, Business Communication, Supervisory Management

Professional Development

  • Medical Terminology, Cape Breton Victoria Regional Centre for Education, 2020
  • WHMIS, Safe Colleges Training, 2020
  • Standard First Aid Level C- CPR & AED, St. John's Ambulance, 2020
  • Event Planning (e-learning), Charity Village Campus, 2009

Awards & Rocognition

  • Persistence Award, General Electric 2011
  • U-Shine Award, KMPG 2011

Community Engagement

  • Lunch Program Volunteer, Whitney Pier Memorial Junior High School (YEAR)
  • Breakfast Club Volunteer, Harbourside Elementary School (YEAR)
  • Student Awards Reviewer. Nova Scotia Community College (YEAR)
  • Meal Program Volunteer, Sistering Charity Agency, Toronto, ON (YEAR)
  • Delivery Volunteer, Dixon Hall Services (Meals on Wheels), (YEAR)
  • Warehouse Volunteer, Daily Bread Food Bank, (YEAR)
  • Volunteer, MS Society of Canada, (YEAR)
  • Volunteer, TD Tree Planting Day, (YEAR)
  • Raised $5000+ for reasearch, The Alzheimer's Society, (YEAR-YEAR)

Timeline

Program Assistant CRO4

IRCC
06.2022 - Current

Administrative Assistant 2 (Term)

Nova Scotia Community College
03.2020 - 10.2020

Administrative Assistant Contract

Real Estate Council Of Ontario
01.2019 - 06.2019

Executive Assistant- Contract

National Nursing Assessment Services
10.2018 - 12.2018

Executive Assistant- Contract

IMCO Investments
04.2018 - 09.2018

Executive Assistant

Adecco Canada
04.2017 - 08.2017

Administrative Assistant, Human Resources

Toronto Dominion Bank
10.2016 - 02.2017

Executive Assistant, Corporate Finance

Toronto-Dominion Bank
06.2015 - 10.2016

Administrative Assistant- Investment Banking

Toronto-Dominion Bank
07.2012 - 06.2015

Executive Assistant (Contract)

General Electric
10.2011 - 07.2012

Administrative Assistant

KPMG
11.2010 - 08.2011
Dale Renee MacDonald