Dalene Klopper
Edmonton,AB
Summary
Energetic and innovative young professional with an exemplary academic record. Enthusiastic and eager to promote and improve health through movement. Equipped to develop specialized programs that have a preventative, stimulating, developing and rehabilitative nature. A reliable team member with a personable nature and excellent communication skills. Committed to improving personal growth and professional development. Registered member of Alberta Kinesiology Association.
Overview
6
6
years of professional experience
1
1
Certification
Work History
KidStrong Coach
KidStrong
Sherwood Park, AB
01.2022 - Current
- Delivers curriculum and lesson plans as outlined.
- Builds professional relationships and rapport with students and families
- Properly checks students into class
- Administers coaches awards, milestone awards, parent awards and rank ups in timely manner.
- Responds daily to all feedback via centre Facebook page, CRM or email.
- Models all Centre activities through self-involvement (leading by example).
- Communicate with staff for all trials and anything need to know about members.
- Enforces KidStrong corporate policies, business practices, systems and processes.
- Ensures that all front desk systems are followed such as proper Member Check-In, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, and change requests.
- Provides effective decision-making regarding customer service issues.
Hostess
Fairmont Chateau Lake Louise
Lake Louise, AB
10.2022 - 01.2023
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Planned and executed guest parties by organizing menus, spaces and special requests.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Administrator
Family Health Centre
Athabasca, AB
01.2022 - 04.2022
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Collected, validated and distributed information to employees.
Pediatric Exercise Scientist
Kinderkinetics Stellenbosch
Stellenbosch, Western Cape
01.2021 - 12.2021
- Developing programs that focus on stimulating, promoting and rectifying age specific neuro-motor and physical skills.
- Completed total of 402 practical hours coaching both neurotypical children and children with neurological and developmental disorders, between ages 0-12 years.
Coaching Assistant
Michelle Kleu
Stellenbosch, Western Cape
08.2020 - 10.2020
- Demonstrated high level of respect for opponents, officials and facilities.
- Developed and implemented training drills to improve team cohesiveness and performance.
- Built positive and productive relationships with parents of athletes.
- Assisted with planning and executing Rhythmic Gymnastic programs for beginners.
- Coached basic Artistic and Rhythmic Gymnastics skills to girls ages four to eight years old. Strong focus is placed on developing strength, agility, coordination and flexibility.
Coach
Leoné Verster
Stellenbosch , Western Cape
02.2019 - 12.2019
- Motivated athletes to become stronger, more agile and more effective through training habits.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
- Identified issues, analyzed information and provided solutions to problems.
- Performed voluntary and shadowing work at Stellenbosch Primary school for Jolly Tots Kinderkinetics practice.
- Developed fundamental movement skills for children between age of 5-9 years.
Volunteering
SAVF House
Ermelo , Mpumalanga
04.2017 - 08.2017
- Effective care of residents.
- Dressing of wound care.
- Monitor blood glucose levels.
- Test Urine.
- Monitoring vital signs.
- Mouth- and teeth care.
- Finger and toenail care.
- Assist residents in-and- out of bed.
Education
Bachelor of Science - Honours in Sport Science (Kinderkinetics)
Stellenbosch University
Stellenbosch 12.2021
Bachelor of Science - Sport Science
Stellenbosch University
Stellenbosch, Western Cape, South Africa12.2020
High School Diploma -
Ermelo High School
Ermelo, Mpumalanga, South Africa 12.2017
Skills
- Motivational leadership
- Problem- Solving
- Organization and Time Management
- Critical Thinking
- Event Organization
- Coaching and Mentoring
- Microsoft Office
- Creative
- Analyzing Data
- Flexible and Adaptable
Certification
- Autism Awareness certification from New Skills Academy
- Child Psychology certification from New Skills Academy
- Child wellbeing certification from New Skills Academy
- Level 1 Fist Aid course
- Paediatric First Aid and CPR
certification - Athletic strapping and taping
- Makaton Foundation level 1
- Avalanche Level 1
Leadership
- Various University residence committees
- Various fundraising leader
- Sport team captain
Sport achievements
- 5 years of South Africa School Netball
- 2 years Varsity club netball
- Chosen as Top 35 Female netball Player in 2016
- Recipient of Best Female Athlete in 2016
- Varsity level Table Tennis
- Varsity Level Volleyball
- Royal Academy of Dance - Grade 8 (Ballet)
Additional Information
IT skills: Microsoft office
Language: English (Fluent), Afrikaans (Fluent)
Interests: Sport, Travel, Hiking, Outdoor activities
Timeline
Hostess
Fairmont Chateau Lake Louise
10.2022 - 01.2023
KidStrong Coach
KidStrong
01.2022 - Current
Administrator
Family Health Centre
01.2022 - 04.2022
Pediatric Exercise Scientist
Kinderkinetics Stellenbosch
01.2021 - 12.2021
Coaching Assistant
Michelle Kleu
08.2020 - 10.2020
Coach
Leoné Verster
02.2019 - 12.2019
Volunteering
SAVF House
04.2017 - 08.2017
Bachelor of Science - Honours in Sport Science (Kinderkinetics)
Stellenbosch University
Bachelor of Science - Sport Science
Stellenbosch University
High School Diploma -
Ermelo High School
- Autism Awareness certification from New Skills Academy
- Child Psychology certification from New Skills Academy
- Child wellbeing certification from New Skills Academy
- Level 1 Fist Aid course
- Paediatric First Aid and CPR
certification - Athletic strapping and taping
- Makaton Foundation level 1
- Avalanche Level 1
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