Dale Smith
Los Angeles
Summary
Excellent in overseeing daily operations, driving sales growth, and building high-performing teams. Skilled in inventory control, staff training, customer service excellence, and profit optimization. Proven ability to create a positive store culture, achieve revenue goals,improve efficiency through strategic planning and leadership
Overview
12
12
years of professional experience
2006
2006
years of post-secondary education
1
1
Certification
Work History
Pharmacy Technician
Rite Aid
Venice
08.2019 - 06.2025
- Processed prescription orders accurately for patient safety and medication compliance.
- Assisted pharmacists in preparing and dispensing medications efficiently.
- Maintained inventory levels by restocking shelves and managing supplies.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Wellness Ambassador
Rite Aid
Venice
07.2018 - 08.2019
- Promoted wellness initiatives to enhance community health and engagement.
- Educated customers on health products and services available at the pharmacy.
- Organized health screenings and promotional events to raise awareness.
- Improved program participation numbers by using successful outreach strategies, member incentives and referral drives.
- Selected and supervised event hosts and health, fitness and wellness practitioners.
Supervisor
Rite Aid
Venice
08.2016 - 07.2018
- Oversaw daily operations and ensured compliance with safety standards.
- Coordinated team schedules to optimize workflow and productivity.
- Trained new employees on procedures and best practices.
- Implemented process improvements to enhance operational efficiency.
- Monitored inventory levels and managed stock replenishment processes.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Stockroom Manager
Ross Dress for Less
Los Angeles
05.2013 - 11.2015
- Managed stockroom organization and inventory management processes.
- Coordinated merchandise receiving and processing activities for efficient flow.
- Trained team members on stockroom procedures and safety protocols.
- Oversaw daily operations to maintain a clean and organized stockroom.
- Maintained accurate records of all incoming and outgoing shipments.
- Created reports on stockroom performance metrics such as turnover rate, backorders, and stock levels.
- Ensured compliance with safety regulations in the stockroom environment.
- Analyzed data related to sales trends and demand forecasts in order to adjust inventory levels accordingly.
Education
Medical Administrative Assistant
Everest College
Los Angeles, California 02.2013 - 10.2013
Los Angeles Center For Enriched Studies
Los Angeles, CaliforniaSkills
- Prescription processing
- Medication dispensing
- Inventory management
- Pharmacy software
- Time management
- Data entry
- Event organization
- Problem solving
- Effective communication
- Attention to detail
Certification
- HIPAA/ OSHA CERTIFIED
- CPR/ FIRST AID
- BLS
Accomplishments
- Employee of the month
- Manager of the year
- Green certified
Languages
Spanish
Limited
References
References available upon request.
Timeline
Pharmacy Technician
Rite Aid
08.2019 - 06.2025
Wellness Ambassador
Rite Aid
07.2018 - 08.2019
Supervisor
Rite Aid
08.2016 - 07.2018
Stockroom Manager
Ross Dress for Less
05.2013 - 11.2015
Medical Administrative Assistant
Everest College
02.2013 - 10.2013
Los Angeles Center For Enriched Studies