Dale Patterson

I have been to the go to person at McKenzie & Blundy Funeral Home for 45 years. Was literally the face of the funeral home. The up front person that people saw when they walked through the door. There is not a job in funeral service that I haven't done. I've established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.

• Assisted clients with pre-arranging funeral services.
• Completed death certificates, burial permits and other legal documents for families.
• Streamlined operational processes, leading to more efficient and cost-effective service delivery.
• Managed financial operations, including budgeting and billing, to keep funeral home financially healthy.
• Responded to emergency calls with sensitivity and professionalism, offering immediate support during times of need.
• Orchestrated memorable and personalized memorial services, honoring lives of deceased.
• Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
• Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
• Increased customer retention, skillfully addressing concerns and resolving conflicts.
• Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
• Developed strong relationships within the community through outreach initiatives and networking events.