Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dale Patterson

Squamish,BC

Summary

Dedicated Food & Beverage professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

1
1
Certificate

Work History

Food & Beverage Manager

Chances Squamish
Squamish , BC
  • Hired, trained and developed all staff members including the management team.
  • Conducted weekly food and beverage inventory counts to control costs.
  • Facilitated weekly management meetings to ensure budget targets were being met and identify areas for improvement.
  • Created scheduling templates and reviewed scheduling needs weekly.

General Manager

Milestone's
Kamloops , BC
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.

General Manager

Ogden Point Cafe
Victoria , BC
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Designed modern employee recognition program which boosted productivity and improved morale.

Catering Sales Manager

Ogden Entertainment
Vancouver , BC
  • Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues.
  • Collaborated with clients to confirm event details such as setup logistics, decorations and food and beverage selections to fulfill client requests.
  • Participated in planning meetings, site visits and vendor evaluations to enhance quality of client services.
  • Performed service and menu upgrades and upselling activities to meet predetermined revenue objectives.
  • Exceeded both quarterly and annual sales goals.

General Manager

White Spot
Vancouver , BC
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.

Education

Classical Studies - Ancient History

Langara College
Vancouver, BC

Skills

  • Guest Satisfaction
  • Guest Relations
  • Labor and Overhead Cost Estimation
  • Staff Scheduling
  • Professional Relationships
  • Restaurant Operation
  • Maximizing Profitability
  • Active Listening
  • Staffing and Sales Reporting
  • Food Safety and Sanitation
  • POS Inventory System Operation
  • Standard Operating Procedures Maintenance

Certification

  • Serving It Right
  • Food Safe level I & II


Timeline

Food & Beverage Manager

Chances Squamish

General Manager

Milestone's

General Manager

Ogden Point Cafe

Catering Sales Manager

Ogden Entertainment

General Manager

White Spot

Classical Studies - Ancient History

Langara College
  • Serving It Right
  • Food Safe level I & II


Dale Patterson