Dale Patterson
Squamish,BC
Summary
Dedicated Food & Beverage professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
Certificate
Work History
Food & Beverage Manager
Chances Squamish
Squamish, BC
- Hired, trained and developed all staff members including the management team.
- Conducted weekly food and beverage inventory counts to control costs.
- Facilitated weekly management meetings to ensure budget targets were being met and identify areas for improvement.
- Created scheduling templates and reviewed scheduling needs weekly.
General Manager
Milestone's
Kamloops, BC
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
General Manager
Ogden Point Cafe
Victoria, BC
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Designed modern employee recognition program which boosted productivity and improved morale.
Catering Sales Manager
Ogden Entertainment
Vancouver, BC
- Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues.
- Collaborated with clients to confirm event details such as setup logistics, decorations and food and beverage selections to fulfill client requests.
- Participated in planning meetings, site visits and vendor evaluations to enhance quality of client services.
- Performed service and menu upgrades and upselling activities to meet predetermined revenue objectives.
- Exceeded both quarterly and annual sales goals.
General Manager
White Spot
Vancouver, BC
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
Education
Classical Studies - Ancient History
Langara College
Vancouver, BCSkills
- Guest Satisfaction
- Guest Relations
- Labor and Overhead Cost Estimation
- Staff Scheduling
- Professional Relationships
- Restaurant Operation
- Maximizing Profitability
- Active Listening
- Staffing and Sales Reporting
- Food Safety and Sanitation
- POS Inventory System Operation
- Standard Operating Procedures Maintenance
Certification
- Serving It Right
- Food Safe level I & II
Timeline
Food & Beverage Manager
Chances Squamish
General Manager
Milestone's
General Manager
Ogden Point Cafe
Catering Sales Manager
Ogden Entertainment
General Manager
White Spot
Classical Studies - Ancient History
Langara College
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