Summary
Overview
Work History
Education
Skills
Timeline
DALE IRONS

DALE IRONS

Courtice,ON

Summary

Cultivating Current Skills and Developed Key Responsibilities include:

Business Development

Well versed in Channel Management supporting business unit(s) on national level in General Retail & Industrial Supply Chain. Responsible for sales & market planning, category development, implementation and execution of national sales initiatives. Achieving all KPIs and adhering P&L reporting.

Provide support and analysis for ongoing business in parallel to market niche research and new business development.

Consistently collaborate with business units & vendors to foster strong working rapport and meet SWOT metrics. Manage inventory and sell-through activities as well as quarterly production forecasting. Strategic team leader with robust background in customer relationship management, owning national budgets, developing productive business relationships with assigned vendors/partners; and fostering solutions that resonate with customer needs while achieving corporate scope.

Project & Channel Management

Championed various projects with end-to-end accountability; managing performance throughout inception, gap analysis, and quality (& logistic) execution.

Knowledgeable in project management framework, providing support to project requirements and workflow planning. Utilizing work management methodology; assisting in cost estimates; participating in contract bidding and award processes, managing projects milestones execution phase.

Continued education of CAPM underway as well as previously attained module curriculum in supply chain management, quality assurance and health and safety process'.

Supply Chain and Inventory Management

Proven decision-maker with attention to detail Adhering to operational governance driving to manage operational flow. Highly analytical team player with excellent multitasking abilities and a flexible approach to managing competing priorities. Enthusiastic about industry learning and solidifying career foundation within OPG. Technology-inclined professional, possess strong troubleshooting capabilities and customer-oriented attitude. Able to cultivate supplier relations through supply chain analysis, procurement principles, practices and procedures. Continued education underway for CPIM certification.

Previous manual & administrative experience in shipping and receiving, inventory management and carrier relations. Skilled & proficient with database, ERP, autocad and word processing software. Excellent interpersonal and communication skills and highly developed organizational skills.

Overview

25
25
years of professional experience

Work History

Key Account Manager

Resource Group
05.2022 - 06.2023
  • Accountability for all sales and business development functions for National Retail portfolio. Coordinate innovative strategies to accomplish project objectives and boost long-term relationships.
  • Research and identify opportunities for account growth, new business penetration and market expansion.
  • Work through product cycle to establish and facilitate requirements from inception to implementation.
  • Liaise and maintain best in class deliverables in client base; including launch scheduling & monthly inventory.
  • Improve all functions related to budget, forecasting and overall P&L
  • Responsible for contract negotiation and inventory analysis for national accounts
  • Foster relationships with Sr. Level through effective communication resulting in long term retention

Project Support and Business Development

Bramic
01.2020 - 04.2021
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Coordinated with design team to develop and implement control room requirements within Public sector.
  • Executed comprehensive logistical plans for delivery and installations.
  • Continuous client engagement to validate and demonstrate service campaign.

National Account Manager - General Retail

Avery Dennison
03.2014 - 01.2020
  • Served as the division liaison for Canada & NE U.S, accountability was to define and implement strategies, which effectively integrate offerings and business partner initiatives
  • Delivering solutions that accelerate supply chain performance and elevates consumer experience, while shaping industry standards and improving brand integrity
  • Develop and execute account plans to drive key activities and growth with assigned clients
  • Working cross-functionally and maintaining aspects of market niche research, scheduling & delivering client needs assessments/demonstration
  • Collaboration with marketing, operations, and engineering teams to ensure a seamless & efficient client solution
  • Achieving revenue goals and optimize sales plan to exceed KPIs for region.

Regional Accounts Manager - Public

TAB Products of Canada
09.2008 - 01.2014
  • Primary focus on Public Sector & Ontario supply vertical. Responsible for product planning and execution defining the project vision, and working closely with cross functional teams to meet objectives
  • Surpasses sales metrics to achieve strategic performance indicators and revenue growth annually.
  • Provided techniques to promote brand effectiveness and product benefits, resulting in securing long-term accounts.
  • Extensive data analysis to forecast inventory and production schedule and meeting all targeted deadlines.
  • Detailed project planning and adherence to scope for all municipal asset management projects
  • Provided reporting to Sr. management; summarizing all key specifications, inventory requisition and equipment installation to completion
  • Influencing execution with multiple stakeholders

Asst. Sales Manager - SMB Business Analyst

Pitney Bowes Canada
07.2004 - 09.2008
  • Developed and expanded assigned territory by prospecting, growth & renewal engagement
  • Met and exceeded sales deliverables by educating partners through retention and business development process.
  • Responsible for developing, and managing strategic business solutions, quality assurance, updating (CRM) systems, and supporting sales team initiative; Liaise to NMSO bidding procedures
  • Managed all functions of sales team onboarding, product training.
  • Generated continuous YOY targets delivering exceptional sales support, sustaining consistent revenue and improving regional market share.
  • Supported marketing teams, creating, deploying and optimizing campaigns for clients.

Business Analyst

IBM Global Services
12.2002 - 06.2004
  • Adhered to company internal control procedures and business processes, maintaining compliance and establishing direct lines of communication with team leadership.
  • Participated in Netcom & Controls departmental planning and monthly reporting process through collection and analysis of performance data.
  • Evaluated current processes to develop improvement plans for Telcom partners
  • Produced and analyze detailed reporting for use in making business decisions and project milestones.

Channel Product Representative

Bell MTS
01.1998 - 11.2002
  • Maintains and monitored account management activities for Regional named account & Big Box.
  • Efficiently resolved sales, service and account issues to maximize customer satisfaction.
  • Participated in development of product training campaigns, forecasts, and operating budget.
  • Tracked sales data to assess trends and make proactive inventory requisition
  • Support production and creation of marketing vehicles/ collateral, event management and presentation. Act as key cross-channel liaison to ensure alignment on product and selling strategies.
  • Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.

Education

Bachelor of Arts -

The University of Winnipeg, Winnipeg, MB

Commerce Sales & Marketing

Red River College, Winnipeg, MB

Strategy & Analysis/ Management

Canadian Management Centre (CMC), Toronto, ON

Integrated Branding

Canadian Marketing Association , Toronto, ON

CPIM

Association For Supply Chain Management
2025

CAPM

Project Management Training Institute
2024

Skills

  • OPG Security Clearance application pending
  • Excellent verbal, written and inter-personal communication skills
  • Well organized
  • Result orientated
  • Critical thinker with excellent analytical skills
  • Proven ability to manage deliverables through demanding timeline
  • Ability to work well in dynamic environment(s)both independently or in team environment
  • Demonstrates organizational & leadership aptitude
  • Willingness to learn, take initiative and trouble-shoot
  • Technically inclined
  • Organization and Time Management

Timeline

Key Account Manager - Resource Group
05.2022 - 06.2023
Project Support and Business Development - Bramic
01.2020 - 04.2021
National Account Manager - General Retail - Avery Dennison
03.2014 - 01.2020
Regional Accounts Manager - Public - TAB Products of Canada
09.2008 - 01.2014
Asst. Sales Manager - SMB Business Analyst - Pitney Bowes Canada
07.2004 - 09.2008
Business Analyst - IBM Global Services
12.2002 - 06.2004
Channel Product Representative - Bell MTS
01.1998 - 11.2002
The University of Winnipeg - Bachelor of Arts,
Red River College - , Commerce Sales & Marketing
Canadian Management Centre (CMC) - , Strategy & Analysis/ Management
Canadian Marketing Association - , Integrated Branding
Association For Supply Chain Management - , CPIM
Project Management Training Institute - , CAPM
DALE IRONS