Dale Durant
Vancouver,British Columbia
Summary
Hardworking Server who thrives under pressure and goes above and beyond to create unforgettable guest experiences. Many years of experience serving Guests in the restaurant industry, with the majority of time spent within fine dining establishments.
Overview
50
50
years of professional experience
Work History
Server, Manager, Bartender, Maître'D, Catering
Many Various Companies.
03.1988 - 11.2022
- C5 (Royal Ontario Museum), Mövenpick Restaurants, Byzantium,Pure Spirits and The Boiler House (The Distillery District), Bymark, Rosewater Supper Club, The Keg (Opening and reveal of the company's new modern design), 16 West, Bacchus-The Wedgewood Hotel, Dean's Catering
- I gained valuable skills and knowledge throughout the years, allowing me to attain higher-level positions in new and successful fine dining establishments.
- Prepared dishes for catering events or during high-volume shifts
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
Flight Director, Flight Attendant
Air Transat
04.2001 - 01.2017
- Achieve high customer satisfaction by ensuring company's vision
- Collaborate with co-workers, management, ground crews and catering to ensure delivery of efficient, high-quality service
- Enhance company reputation by positive social communication with clients
- Provide coaching, mentoring, and consultation to staff to enhance staff development in role of Flight Director
- Consistently receive positive feedback from guests on performance reviews
- Supervised and coordinated in-flight services.
Education
Certification - Sous Vide 1 And 2, Modern Equipment Efficiency
Rosendale Collective
Los Angeles, CA., Bensalem, PA., Leesburg,VA., USA03.2020
Certificate - HR Culinary, Costing And Planning
LaSalle College
Vancouver, BC09.2018
Bachelor of Arts - Music
Brock University
St. Catharines, ON07.1993
Skills
- Organized and efficient server
- Clear and effective communication
- Highly reliable
- Extensive food/beverage knowledge
- Proficient in customer service
- Service-oriented team player
- Engaging personality
- Attending multiple customers
- Handling difficult customers
Accomplishments
- Hospitality and Human Resources Management
- Planning And Controlling Costs
- Serving It Right
- Food Safe Level 1 and 2 British Columbia
- First Aid / CPR/AED Qualified
Accomplishments3
- Had the honor of working under the direction of many well established, Chef's and Sommelier.Notably The Michelin Guide, Star awarded, Chef Anton Mosimann - Dorchester Hotel London,
- And recently Chef Rich Rosendale - 2012 Bocuse d'Or Winner: First Place Team USA,
Timeline
Flight Director, Flight Attendant
Air Transat
04.2001 - 01.2017
Server, Manager, Bartender, Maître'D, Catering
Many Various Companies.
03.1988 - 11.2022
Certification - Sous Vide 1 And 2, Modern Equipment Efficiency
Rosendale Collective
Certificate - HR Culinary, Costing And Planning
LaSalle College
Bachelor of Arts - Music
Brock University
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