DALE DANIEL G. BODO
Victoria,Canada
Summary
An experienced and seasoned Event Coordinator for over 16 years. Passionate about meeting new people during big celebrations and events while ensuring guest satisfaction and efficiently delivering a successful turnout of the event.
Overview
16
16
years of professional experience
Work History
Courier-5
Federal Express Canada
Langford, BC
01.2025 - Current
- Coordinated timely deliveries across diverse routes, ensuring customer satisfaction and efficient service.
- Navigated city streets effectively, optimizing delivery schedules to minimize delays and enhance performance.
- Managed inventory of packages, verifying accuracy and completeness for successful delivery execution.
- Trained new couriers on operational protocols, safety procedures, and route navigation techniques.
Site Supervisor
Lights of Wonder, DVBA
Victoria, British Columbia
12.2022 - Current
- Supervised daily operations, ensuring adherence to safety standards and project timelines.
- Coordinated site activities, optimizing resource allocation and workflow efficiency.
- Implemented best practices and safe operating procedures.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
Event Staff
Government House
Victoria, British Columbia
10.2022 - Current
- Coordinated logistics for high-profile events, ensuring seamless execution of protocols and schedules.
- Assist set up and breakdown of event venues, optimizing space utilization and attendee flow.
- Assisted in developing event themes, enhancing overall guest experience and engagement.
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
- Enhanced event attendee experience by providing excellent customer service and addressing any concerns.
Facility Events Coordinator
City Centre Park
Victoria, British Columbia
07.2024 - 11.2024
- Coordinated community events, enhancing public engagement and participation within local initiatives.
- Managed scheduling and logistics for park facilities, ensuring operational efficiency and resource availability.
- Developed and implemented outreach strategies to promote park programs and activities to diverse audiences.
- Trained and mentored staff on safety protocols and customer service best practices, improving team performance.
- Streamlined communication processes between departments, fostering collaboration and timely decision-making.
- Evaluated program effectiveness through participant feedback, driving continuous improvement in service delivery.
- Led volunteer recruitment efforts, increasing community involvement in park maintenance and event support.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Gathered and organized materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Supported successful project completion by meticulously reviewing and updating project plans to reflect changing needs and objectives.
- Increased client satisfaction by facilitating clear and consistent communication between project teams and stakeholders.
- Improved resource allocation by developing detailed inventory management system, ensuring projects had necessary materials without overstocking.
Front of House Manager
Artisan Bistro
Victoria, British Columbia
02.2024 - 04.2024
- Supervised front-of-house operations to ensure exceptional guest experiences.
- Implemented inventory management systems to optimize supply chain efficiency.
- Collaborated with kitchen staff to coordinate timely food service delivery.
- Trained and mentored staff on customer service standards and operational procedures.
- Resolved guests complaints while maintaining positive customer environment.
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
Event Organizer and Event Host
Municipality of Carigara
09.2009 - 11.2023
- Part-Time (Evening, Saturdays and Sundays only)
Executive Assistant II, Tourism & Community Training Officer
Municipality of Carigara
08.2018 - 11.2022
- Years in Service: 2 years and 9 months
Department Head, Hospitality & Nutrition Department
Eastern Visayas State University, Tacloban City
Tacloban City
10.2017 - 08.2018
- Years in Service: 10 months
Instructor III
Eastern Visayas State University, Tacloban City
Tacloban City
06.2009 - 10.2017
- Years in Service: 8 years and 4 months
Education
Master of Arts - Tourism Management
Royal Roads University (RRU)
Victoria, British Columbia12.2023
Master - Public Resource Management
Eastern Visayas State University (EVSU)
Tacloban City, Leyte03.2017
Bachelor of Science - Hotel and Restaurant
Eastern Visayas State University (EVSU)
Tacloban City, Leyte03.2009
Skills
- CPR, First Aid and AED
- Serve it Right Certification
- Food Safe Certification
- WHMIS Certification
- Microsoft Office, Word, Excel, PowerPoint
- Able to work on multi-task
- Tour Guiding, Cooking, Dancing, Singing, IT Skills, Events Hosting, Designing & Organizing and Dance Choreography
Languages
English
Full Professional
Timeline
Courier-5
Federal Express Canada
01.2025 - Current
Facility Events Coordinator
City Centre Park
07.2024 - 11.2024
Front of House Manager
Artisan Bistro
02.2024 - 04.2024
Site Supervisor
Lights of Wonder, DVBA
12.2022 - Current
Event Staff
Government House
10.2022 - Current
Executive Assistant II, Tourism & Community Training Officer
Municipality of Carigara
08.2018 - 11.2022
Department Head, Hospitality & Nutrition Department
Eastern Visayas State University, Tacloban City
10.2017 - 08.2018
Event Organizer and Event Host
Municipality of Carigara
09.2009 - 11.2023
Instructor III
Eastern Visayas State University, Tacloban City
06.2009 - 10.2017
Master - Public Resource Management
Eastern Visayas State University (EVSU)
Bachelor of Science - Hotel and Restaurant
Eastern Visayas State University (EVSU)
Master of Arts - Tourism Management
Royal Roads University (RRU)