Dalbir Kaur Tiwana
Calgary,AB
Summary
At Mr. Singh's Pizza, I spearheaded initiatives that significantly enhanced customer satisfaction and store sales, through innovative marketing and quality control. My leadership in training staff and streamlining operations showcased my expertise in promotions planning and fostering teamwork, establishing a track record of impactful results and a positive work environment.
Overview
2
2
years of professional experience
Work History
Sales Associate, 7-11
Rae
Calgary, AB
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier, Petro Canada
Siri
Calgary
10.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Data Administrator, Lululemon
Kemn
Mississauga, ON
05.2022 - 08.2023
- Developed custom reports for management using advanced SQL queries, enabling informed decision-making based on accurate data insights.
- Optimized database performance by monitoring system health, identifying bottlenecks, and recommending solutions for improvement.
- Resolved database-related issues quickly through effective troubleshooting strategies, minimizing downtime and impact on end users.
- Managed complex data migration projects, ensuring seamless transitions between legacy systems and new platforms.
Cashier, Mr Singh Pizza
Mr. Singh
Brampton, ON
04.2022 - 08.2022
- Improved customer satisfaction by implementing efficient pizza-making processes and quality control measures.
- Increased overall store sales through effective marketing strategies and promotional campaigns.
- Created a welcoming atmosphere for guests by maintaining a clean and organized dining area, leading to positive reviews on social media platforms.
- Trained and mentored staff members, fostering a positive work environment that encouraged teamwork and collaboration.
Education
Diploma In Business Managament -
Loyalist College of Applied Arts And Technology
Belleville, ON04.2023
Skills
- Cash Handling
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Written and verbal communication
- Professionalism and Courtesy
- Conflict Resolution
Languages
English
Elementary
Punjabi
Elementary
Timeline
Sales Associate, 7-11
Rae
05.2024 - Current
Cashier, Petro Canada
Siri
10.2023 - 01.2024
Data Administrator, Lululemon
Kemn
05.2022 - 08.2023
Cashier, Mr Singh Pizza
Mr. Singh
04.2022 - 08.2022
Diploma In Business Managament -
Loyalist College of Applied Arts And Technology