Da’Lancee Perkins
San Diego
Summary
Dynamic Case Manager with a proven track record at Alpha Project, excelling in problem-solving and case documentation. Developed tailored service plans that enhanced client outcomes, while fostering strong relationships with multidisciplinary teams. Committed to empowering clients through education and advocacy, ensuring their rights and needs are prioritized in all interactions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Case Manager
Alpha Project
San Diego, CA
10.2021 - 01.2023
- Coordinated client assessments to determine eligibility for services and support programs.
- Developed individualized service plans based on client needs and goals.
- Monitored client progress, adjusting plans as necessary to ensure effective outcomes.
- Facilitated communication between clients, families, and service providers to enhance support systems.
- Provided crisis intervention and conflict resolution to assist clients in high-stress situations.
- Maintained accurate case documentation in compliance with organizational standards and regulations.
- Educated clients about available resources, fostering empowerment and self-advocacy.
- Collaborated with multidisciplinary teams to optimize service delivery and achieve client objectives.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
Health Aide
Private Practice
San Diego
02.2018 - 2020
- Assisted patients with daily living activities and personal hygiene tasks.
- Monitored patient vital signs and reported changes to healthcare professionals.
- Maintained cleanliness and organization of patient areas to ensure safety and comfort.
- Supported administrative duties, including scheduling appointments and managing patient records.
- Provided compassionate support to patients, enhancing overall well-being and comfort.
- Educated patients on health management strategies for improved outcomes.
- Improved patient comfort by providing attentive and compassionate care.
Education
High School Diploma -
Sweetwater High School
San Diego, CASkills
- Problem-solving
- Case management
- Time management
- Case documentation
- Organization and multitasking
- Documentation and reporting
- Relationship building
- Decision-making
- Positive attitude
- Emotional awareness
- Treatment Planning
- Patient support
- Family education
- Indirect patient care
- Group therapy
Certification
CPR
Timeline
Case Manager
Alpha Project
10.2021 - 01.2023
Health Aide
Private Practice
02.2018 - 2020
High School Diploma -
Sweetwater High School