Summary
Work History
Education
Skills
Timeline
Generic

Dalal Sammour

San Rafael

Summary

Friendly and self-motivated with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.

Work History

Receptionist

Dr. Christina Chun O.D.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance
  • Pre-tested patients using an auto-refractor and OptoMap
  • Trained new potential contact lens candidates how to safely insert and remove lenses for first-time wearers
  • Handled insurance billing, cash, credit card, apple pay transactions and maintained sales and payments records accurately
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Customer Service Cashier

Nugget Market Inc.
  • Welcomed customers and helped determine their needs promptly.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.

Sales Professional

Sleep Number
  • Consistently surpassed sales targets through diligent follow-ups and a strong commitment to delivering value-added solutions tailored specifically for each guest's needs
  • Developed an in-depth understanding of sales strategy techniques by learning about each product to where they "sell themselves"
  • Built strong guest rapport through personalized service, enhancing client loyalty and repeat business
  • Utilized CRM software tools effectively for tracking client interactions, follow-ups, deals progressions.

Visual Merchandiser

Macy's
  • Encouraged seasonal trends to push shipment & prepare for incoming inventory and/or fixture changes
  • Completed seasonal windows, dressed mannequins,
  • And arranged in-store displays to showcase available new flow Updated floor-sets and marketing for a three-story facility
  • Executed innovative visual displays to grab customer interest and increase sales
  • Inspected merchandise for quality and proper display locations

1st Assistant Manager

Zumiez
  • Conducted regular employee training sessions to ensure consistent product knowledge and exceptional customer service skills
  • Assigned employees to specific duties to best meet the needs of the store to work efficiently as a team
  • Trained employees about the benefits to our incentive program, motivating a team to meet sales goals by building customer rapport while encouraging healthy commission competition
  • Decreased theft while boosting sales performance through effective merchandising, inventory management and store layout optimization.

Education

College of Marin
Greenbrae, CA

High School Diploma -

Oracle Independent Study
San Rafael

Skills

  • Professional demeanor
  • Service-oriented mindset
  • Office management
  • Tech-Savvy
  • Friendly and outgoing
  • Cash handling
  • Opening and closing duties
  • Attention to detail
  • Cleanliness
  • Team leadership
  • Safety awareness
  • Merchandise stocking

Timeline

Receptionist

Dr. Christina Chun O.D.

Customer Service Cashier

Nugget Market Inc.

Sales Professional

Sleep Number

Visual Merchandiser

Macy's

1st Assistant Manager

Zumiez

College of Marin

High School Diploma -

Oracle Independent Study

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Dalal Sammour