Dakshita Bhandari
Edmonton,Canada
Summary
Experienced in cash management, I am a proficient and hardworking individual with strong organizational skills and a commitment to customer service. Known for my excellent communication skills, attention to detail, and strong work ethic. I prioritize delivering a positive customer experience while effectively managing time.
Overview
2
2
years of professional experience
Work History
Supervisor
Shopper Drug Mart
Edmonton, AB
08.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Monitored employee attendance records, timekeeping, and payroll information.
- Organized training sessions for new hires to familiarize them with the workplace environment.
Customer Service Representative
Shoppers Drug mart
Edmonton, AB
05.2022 - Current
- Provide outstanding customer service by fostering positive interactions with customers.
- When customers approach, I greet them warmly with a friendly smile and a positive attitude.
- Additionally, I am meticulous in my scanning or inputting of product information to ensure that all transactions are processed accurately and without any discrepancies.
- Make sure that loss prevention protocols are adhered to and manage the inventory of cash, lottery, and stamp supplies.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
High School Diploma -
Northern Alberta Institute of Technology
06.2024
Skills
- Customer service
- Inventory management
- Problem solving
- Employee Training
- Transaction and Cash Management
- Microsoft office suite knowledge
- Great in communication
- Great as team leader too
Timeline
Supervisor
Shopper Drug Mart
08.2024 - Current
Customer Service Representative
Shoppers Drug mart
05.2022 - Current
High School Diploma -
Northern Alberta Institute of Technology
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