DAKSH SHAHANI
Toronto,Ontario
Summary
Marketing Associate with extensive experience in the hospitality industry, including roles at Denny's and Red Lobster. Skilled in business development and marketing. Completed Global Business Management certificate in Toronto. Adept at delivering exceptional customer service, driving sales, and coordinating events with meticulous attention to detail. Results-driven and passionate about elevating customer satisfaction while maximizing sales opportunities.
Overview
5
5
years of professional experience
Work History
Bartender
Fresh Kitchen + Juice Bar
01.2024 - Current
- Reviewed drinks at bar that are being served timely, simultaneously handling on average 30 calls and the cash counter whilst checking orders are delivered fast & Fresh
- Constantly restocking and prepping produce to make sure everything is served, Fresh
- Open and close the bar with proper safety, to make sure everyone feels alive & Fresh
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Business Development Intern
Trainer goes online (TGO)
10.2021 - 01.2022
- Increased client base by identifying potential customers and conducting market research.
- Supported sales team for higher revenue generation through lead qualification and prospecting.
- Participated in product development discussions, providing insights on emerging market demands and client needs.
Marketing/Sales Intern
Akaal Security Agency Pvt Ltd.
04.2019 - 06.2019
- Proactively pitched business opportunities to local vendors, effectively expanding the company’s network and potential partnerships
- Demonstrated meticulous attention to detail by exhibiting documents chronologically, enhancing efficiency, and facilitating easy access to information
- Displayed adaptability and a keen sense of observation by quickly learning and adapting to the work culture, seamlessly integrating into the team and contributing to a harmonious work environment.
Education
MBA - International Business
Georgian College of Applied Arts And Technology
Barrie, ON08.2023
BBA - Marketing And Consumer Studies
Bhabha University
Bhopal, India08.2021
Skills
- Teamwork
- Communicative
- Critical thinker
- Customer Service
- Leadership
- POS system
- Detail-oriented
- Search engine optimization
- Active listener
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Professional Working
Spanish
Limited Working
Hobby: Singing
I have been singing since childhood and my favourite band is Queen. Freddie Mercury is my idol and I will continue to sing like him till my last breath.
Timeline
Bartender
Fresh Kitchen + Juice Bar
01.2024 - Current
Business Development Intern
Trainer goes online (TGO)
10.2021 - 01.2022
Marketing/Sales Intern
Akaal Security Agency Pvt Ltd.
04.2019 - 06.2019
MBA - International Business
Georgian College of Applied Arts And Technology
BBA - Marketing And Consumer Studies
Bhabha University
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