Daksh Patel
Greater Sudbury,ON
Summary
Proactive Customer Service Cashier and Representative with extensive experience in resolving customer complaints, processing transactions, and managing cash. Demonstrated expertise in handling escalated calls, maintaining a clean checkout area, and restocking merchandise. Skilled in cash management, inventory stocking, and creative problem-solving, bringing strong customer service and operational support to the team.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
02.2024 - 07.2024
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Resolved customer complaints and maintained clean and tidy checkout area.
Customer Service Representative
06.2023 - 02.2024
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Finance
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON09.2026
Skills
- Cash Management
- Customer Complaint Resolution
- Merchandise Restocking
- Creative Thinking
- Inventory Stocking
- Return and Exchange Processing
Timeline
Customer Service Cashier
02.2024 - 07.2024
Customer Service Representative
06.2023 - 02.2024
Finance
Cambrian College of Applied Arts And Technology