Daksh Lad
Vaughan,ON
Summary
Proven track record at Nike, adept in handling heavy shipments with precision and ensuring customer satisfaction through effective communication. Excelled in maintaining safety protocols and inventory accuracy, demonstrating both physical stamina and problem-solving skills. Achieved notable improvements in stockroom efficiency and customer service quality.
Overview
3
3
years of professional experience
Work History
Sales/Warehouse Associate
Nike
Vaughan, Ontario
01.2024 - 12.2024
- Handled customer inquiries and resolved issues to ensure customer satisfaction.
- Worked as a cashier, providing smooth checkout experiences, and trained new employees when required.
- Scanned and recorded incoming shipments into the system with accuracy.
- Managed incoming shipment items, processing, and restocking, while maintaining an organized stockroom.
Warehouse Associate
Global Contract
North York, ON
06.2023 - 09.2023
- Assisted in loading finished goods onto delivery vehicles as required.
- Packed boxes and stock using organizational guidelines.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Performed cycle counts to ensure accuracy of inventory levels.
Ride Operator
Canada's Wonderland
Vaughan, Ontario
05.2022 - 08.2022
- Operated and monitored amusement park rides to ensure the safety of passengers.
- Enforced safety regulations and guidelines for each ride.
- Interacted with park visitors in a friendly, professional manner.
- Assisted guests with boarding and exiting from rides.
- Addressed and resolved customer concerns and inquiries.
Education
Bachelor of Engineering - Computer Engineering
Toronto Metropolitan University
Toronto, None04-2028
Skills
- Stamina and Strength - The physical ability to lift heavy objects, stand for extended periods, and perform repetitive work
- Coordination and Dexterity – Product handling in a safe and efficient manner
- Safety Procedure Awareness – Awareness of and compliance with workplace safety protocols to prevent injury
- Attention to Detail - Precision in counting stock, and filling orders
- Communication – Speaking clearly and effectively with customers
- Product Knowledge – Understanding store products to provide recommendations
- Problem-Solving – Addressing customer complaints and finding solutions
- Basic Math Skills – Handling cash transactions and discounts
- Handling Apparel - Properly folding, hanging, and arranging apparel to maintain a neat and presentable inventory
Affiliations
- Regularly go to the gym as a hobby to stay active and improve fitness.
- Passionate about basketball as a way to stay active and competitive.
Languages
English
Native/ Bilingual
Gujarati
Native/ Bilingual
Accomplishments
- 2024 Metropolitan Engineering Programming Competition - 3rd Place
Timeline
Sales/Warehouse Associate
Nike
01.2024 - 12.2024
Warehouse Associate
Global Contract
06.2023 - 09.2023
Ride Operator
Canada's Wonderland
05.2022 - 08.2022
Bachelor of Engineering - Computer Engineering
Toronto Metropolitan University
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