Dean’s List Computer Science undergraduate student at Lakehead
University, Thunder Bay, ON with a 4.0 GPA.
Experience with C/C++, Java and Web programming. Familiarity with data structures, algorithms, object-oriented programming and database management systems.
Eager to learn, grow, and apply my knowledge to help your company succeed and your customers happy.
Overview
3
3
years of professional experience
Work History
Teacher Helper
Lakehead University
01.2024 - 04.2024
Assisted professor Prof in Data Structure and Algorithms course by leading 3 lectures and 30 office hoursessions - explaining concepts, helping with project submissions, and resolving student’s queries.
Responded to student needs and questions promptly.
Graded assignments and reported individual progress to teacher.
Mentored and tutored individual students needing additional help.
Developed materials for classroom teachers to support instruction, lab work or in-class activities.
Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
Intern
S30
06.2022 - 03.2023
Built a customer service chat bot for S30 reduced the support costs by 60% and improved time to resolution from an averageof 40 minutes to under 5 minutes while achieving a consistent 9+ CSAT rating.
Integrated Amazon Lex with a corpus of static frequently asked questions along with dynamically changing information, such as, service status reports, promotions and transaction details using AWS Lambda and Amazon DynamoDB.
Volunteer
MET
01.2021 - 01.2022
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Used strong interpersonal communication skills to convey information to others.
Promoted environmental awareness with educational workshops and hands-on activities.
Increased cultural awareness with organization of multicultural festivals.
Education
Bachelor of Science - Computer Science
Lakehead University
Thunder Bay,
05-2027
High School Diploma -
MET RISHIKUL VIDHYALAYA
MUMBAI
05-2022
Skills
API integration
Design patterns
Strong programming skills
Software architecture
Algorithm design
Data structures
Software testing
Problem-solving
Javascript
Python
C
Java
Software development
Cloud computing
Timeline
Teacher Helper
Lakehead University
01.2024 - 04.2024
Intern
S30
06.2022 - 03.2023
Volunteer
MET
01.2021 - 01.2022
Bachelor of Science - Computer Science
Lakehead University
High School Diploma -
MET RISHIKUL VIDHYALAYA
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