Dakota Webb
Weldon
Summary
Dynamic and results-driven professional with extensive experience as a Whitewater Rafting Guide at Whitewater Voyages. Expert in route planning and emergency preparedness, I excel in enhancing guest experiences while ensuring safety. Proven ability to build relationships and foster teamwork, leading to consistently high customer satisfaction and positive feedback.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Whitewater Rafting Guide
Whitewater Voyages
2021 - Current
- Navigated challenging river conditions, ensuring safety and enjoyment for all participants.
- Conducted pre-trip safety briefings, educating guests on equipment use and emergency procedures.
- Assisted in equipment maintenance, ensuring readiness and compliance with safety standards.
- Collaborated with team members to develop engaging routes that enhance guest experiences.
- Monitored weather conditions to adjust trip plans, prioritizing guest safety and satisfaction.
- Resolved guest concerns promptly, fostering a positive environment throughout the trip experience.
- Assisted in the training of new guides, helping them develop essential skills for success in the industry.
- Developed strong relationships with local businesses, fostering a supportive community network within the industry.
- Demonstrated commitment to environmental stewardship by participating in river clean-up events and educating clients about responsible outdoor practices.
- Maintained a high level of expertise in whitewater rafting techniques, resulting in excellent client feedback.
- Enhanced safety by conducting thorough pre-trip briefings and ensuring all participants had proper gear.
- Improved customer satisfaction by providing knowledgeable and engaging commentary on local ecology during trips.
- Provided exceptional customer service throughout each trip journey, resulting in numerous positive reviews from satisfied clients.
Handy Man
Logan Mcburny
2015 - Current
- Performed routine maintenance tasks including plumbing, electrical, and carpentry repairs.
- Assisted in home renovation projects, ensuring quality workmanship and adherence to safety standards.
- Installed fixtures such as cabinets, shelves, and lighting with precision and attention to detail.
- Troubleshot issues with appliances and systems, providing effective solutions to restore functionality.
- Maintained tools and equipment, ensuring readiness for various repair tasks and minimizing downtime.
- Collaborated with clients to understand project requirements and deliver tailored handyman services.
- Mentored junior team members on best practices in repair techniques and customer service skills.
- Streamlined work processes by implementing efficient task management strategies for project completion.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
- Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
Manager
River Veiw Lodge
2018 - 2024
- Oversaw daily operations, ensuring high standards of guest service and satisfaction.
- Developed training programs for staff to enhance performance and operational efficiency.
- Implemented process improvements that streamlined workflows and reduced operational costs.
- Managed inventory control, optimizing supply levels to meet demand without excess waste.
- Established safety protocols, promoting a safe environment for staff and guests alike.
- Fostered positive relationships with vendors, negotiating favorable terms for supplies and services.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Whitewater Rafting Guide
Mountain and River Adventures
2012 - 2020
- Navigated challenging river conditions, ensuring safety and enjoyment for all participants.
- Conducted pre-trip safety briefings, educating guests on equipment use and emergency procedures.
- Assisted in equipment maintenance, ensuring readiness and compliance with safety standards.
- Collaborated with team members to develop engaging routes that enhance guest experiences.
- Communicated effectively with diverse groups of clients, ensuring clear understanding of trip expectations and safety protocols.
- Contributed to increased revenue by upselling merchandise and photography packages posttrip.
- Supported fellow guides with equipment setup and breakdown, contributing to efficient trip operations.
- Built personal relationships with guests to promote positive experiences.
- Guided groups of up to Number people on scheduled tours.
- Delivered timely and accurate updates to tour coordinator regarding tour progress.
- Informed tour members of safety risks associated with attractions, confirming customer security.
- Checked tour vehicles for cleanliness, safety and functionality.
- Maintained accurate records of tour members and managed customer paperwork for organizational maintenance.
- Worked closely with management staff to create new and lucrative tours.
- Assisted tour members with luggage, bags and maps while handling other helpful tasks.
Education
High School Diploma -
Kern Valley High School
Lake Isabella, CA08.2009
Skills
- Physical fitness
- Route planning
- CPR training
- Swiftwater rescue
- Environmental awareness
- Emergency preparedness
- Basic repair skills
- Wildlife knowledge
- Outdoor cooking
- Rafting techniques
- Group management
- Weather forecasting
- Water reading
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Attention to detail
- Cleaning and sanitizing
- Multitasking
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Customer engagement
- Relationship building
- Safety procedures
- Team building
- Stress tolerance
- Self motivation
- Crowd control
- Conflict resolution
- Goal setting
- Professionalism
- First aid certification
- Public speaking
- Time management abilities
- Team member collaboration
- Crisis management
- Equipment maintenance
- Professional demeanor
- Group tours
- Event planning
- Social media
- Educational tours
- Speech clarity
- Staff guidance
- Tourism management
- Equipment planning
- Travel route planning
Certification
Wilderness first aid CPR certificate
Timeline
Whitewater Rafting Guide
Whitewater Voyages
2021 - Current
Handy Man
Logan Mcburny
2015 - Current
Manager
River Veiw Lodge
2018 - 2024
Whitewater Rafting Guide
Mountain and River Adventures
2012 - 2020
High School Diploma -
Kern Valley High School