Dakota Staats

• Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
• Educated customers on preventative maintenance measures to reduce future plumbing issues.
• Conducted regular inspections of plumbing systems to identify potential issues before they escalated into major problems.
• Ensured optimal functioning of water heaters, sump pumps, sewage ejectors, and other essential plumbing equipment.

• Achieved company growth by implementing strategic plans and streamlining operations.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Enhanced brand reputation with effective marketing campaigns and public relations efforts.

• Installed valves, hangers, supports, and flanges inside piping systems.
• Independently worked on projects, while offering process coordination and cooperation with other teams.
• Selected type and size of piping required for each project.
• Offered guidance and training to junior team members.

-Design, install and maintain hydronic heating systems

- install and test gas lines and venting for boilers

- follow detailed schematics and print layouts

• Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
• Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
• Filled pipe systems with water and air to determine location of leaks.
• Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.

• Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
• Listened to instructions from journeyman plumber, gaining valuable onsite job training.
• Performed basic and semi-skilled work under supervision and instruction from lead plumber.
• Tested for leaks in new and repaired systems to verify functional and safe working condition
• Install new and replace old storm sewer drains for multi level parking garages.
• Replace rough barrel piping with cast iron when necessary using proper techniques and PPE.