Summary
Overview
Work history
Education
Skills
Timeline
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Dakota Schepp

Ilchester ,Somerset

Summary

Experienced restaurant server and bartender with over four years in the service industry. Offers strong interpersonal and communication skills, with experience in customer service and teamwork. Knowledgeable about handling busy environments and multitasking efficiently. Quickly excelled into supervisor and management positions and wish to bring these skills into a new role within your organization.

Overview

7
7
years of professional experience
2016
2016
years of post-secondary education

Work history

Bartender/Server

The Duke of Duckworth
St. John's, Newfoundland and Labrador
05.2023 - 08.2025
  • Exhibited excellent multitasking skills under high-pressure situations, resulting in efficient service delivery.
  • Input orders into register, calculated bills and collected payments.
  • Fostered good relationships with regular patrons, which increased customer loyalty towards the establishment.
  • Worked collaboratively within a team to ensure smooth operation during peak hours.

Bar and Restaurant Supervisor

Boston Pizza
St. John's, Newfoundland and Labrador
05.2021 - 05.2023
  • Resolved customer issues promptly, enhancing overall dining experience.
  • Handled complex situations under pressure while maintaining high levels of professionalism.
  • Upheld friendly demeanour whilst managing multiple tables simultaneously.
  • Trained new team members to improve their skills and performance.
  • Led by example in providing customers with attentive, professional restaurant service.

Manager in Training

Journeys (Shoe Retailer)
St. John's, Newfoundland and Labrador
03.2018 - 05.2021
  • Coordinated staff schedules for efficient store operations.
  • Trained new employees, promoting rapid productivity increase.
  • Conducted performance evaluations of staff members leading to improved work quality.
  • Motivated sales teams to achieve daily store targets.,
  • Unpacked deliveries and maintained proper inventory records.

Education

Primary Care Paramedic -

Southern Alberta Institute of Technology
Calgary, Alberta
09.2016 - 05.2017

High School Diploma -

Lindsay Thurber Comprehensive High School
Red Deer, Alberta

Skills

  • Sales-Driven mindset
  • Food and beverage handling
  • Customer Service
  • Cash handling
  • Multitasking efficiency
  • Leadership qualities
  • Draft beer pouring
  • Patron relations

Timeline

Bartender/Server

The Duke of Duckworth
05.2023 - 08.2025

Bar and Restaurant Supervisor

Boston Pizza
05.2021 - 05.2023

Manager in Training

Journeys (Shoe Retailer)
03.2018 - 05.2021

Primary Care Paramedic -

Southern Alberta Institute of Technology
09.2016 - 05.2017

High School Diploma -

Lindsay Thurber Comprehensive High School

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Dakota Schepp